Castle Court Assisted Living Facility

Reviews of the facility present a stark contrast in experiences, with many expressing severe concerns about the quality of care, safety, and cleanliness, while one review offers a positive perspective.

• Several reviewers describe the facility as dangerous and unsanitary, with reports of medication mismanagement, theft, and neglect. One account details a resident's legs swelling due to overmedication, and another mentions the theft of mail containing cash payment cards.
• Concerns about cleanliness and safety are prevalent, with descriptions of large puddles in hallways, unattended spills, and residents engaging in inappropriate behavior in view of visitors. The facility is also described as having a pervasive smell of smoke and being in a state of disrepair.
• Staff behavior and facility management are heavily criticized, with reports of rude and unhelpful staff, lack of communication with healthcare providers, and an overall lack of control and professionalism.
• One review, however, paints a different picture, describing the facility as well-tended with friendly staff, well-kept rooms, and a variety of activities and outings for residents. This review highlights the facility's efforts to cater to residents' dietary needs and provide a comfortable living environment.
• Overall, the majority of reviews raise serious concerns about the facility's conditions, staff behavior, and management practices, suggesting a need for significant improvements to ensure the safety and well-being of residents.