Casco Inn Residential Care Facility

Positive Reviews:

• One reviewer expressed gratitude for the care their wife received, stating it was the best and acknowledging the staff's efforts.
• Several reviews highlighted the loving and caring nature of the staff, emphasizing their dedication to the residents.
• The variety of healthy food options and activities available for residents were praised, contributing to a positive transition for a new resident.
• A long-term resident's family shared their satisfaction with the care provided, attributing their loved one's longevity to the staff's loving and caring nature.
• The facility's physical environment was described as inviting, well-kept, and homey, with a large backyard for residents to enjoy. The professional and caring nature of the staff was also commended.
• The Casco Inn was noted for its quiet, homey atmosphere, and the staff's friendly, courteous, and attentive demeanor, providing a safe and well-cared-for environment for residents.

Negative Reviews:

• One review reported an abusive incident involving a resident, which had a lasting negative impact.
• Concerns were raised about the lack of air conditioning, nursing staff, and the quality of food. Complaints about infrequent showering and billing issues were also mentioned, alongside a negative interaction with the owner/manager.

Mixed Reviews:

• While some reviews praised the staff and care provided, others highlighted significant concerns regarding facility management, resident treatment, and billing practices.