Cascade Park

Positive Reviews:

• Many reviewers find the facility to be friendly, clean, and offering a variety of activities.
• Nursing staff is attentive to residents' needs, making family members feel confident about the care provided.
• Food quality is generally praised, with some noting it as great.
• Residents and visitors feel welcomed by the friendly atmosphere and smiling faces.
• Some staff members, like Laura, receive special commendation for their exceptional care and kindness.
• The facility is recommended for its safe environment, good food, and nice amenities.
• Assistance with checking Federal Benefits for Veterans is available and appreciated.
• Some families have had positive experiences with the executive director and other staff, noting their helpfulness and attentiveness.

Negative Reviews:

• One review criticizes the executive director and corporate for prioritizing money and power over residents and staff.
• Some residents experience issues with care not being provided as outlined in their care plans, and concerns about missing money.
• Complaints about the quality of food, lack of activities, and insufficient staff, including the absence of a cook and a manager.
• Concerns about high community fees not matching the services provided, especially for amenities that are not utilized.

Mixed Reviews:

• While many reviews praise the facility for its environment and staff, others express dissatisfaction with management, care quality, and value for money.
• Food quality and staff attentiveness receive both high praise and significant criticism, indicating variability in experiences.