Casa De Rosa Leasing

Negative Reviews:

• One reviewer described the company as horrible, citing a lack of cleaning supplies, dirty facilities, and poor treatment of clients. They also mentioned being terminated for not getting the COVID vaccine and issues with receiving their last paycheck.
• Complaints about the facility not living up to promises, such as a dining room and kitchen remodel that has not been completed, leading to residents eating in their rooms.
• Issues with communication and payment reported by a vendor and a family member unable to contact their mother.
• Concerns about the facility's management and quality of care following changes in ownership and administration, including staff reductions and a lack of appropriate care for the level of need.

Positive Reviews:

• Several reviewers praise the caring and friendly staff, the homey and cozy atmosphere, and the professional approach during stressful times.
• Comments highlight the facility's improvements, the fun community atmosphere, and the dedicated caregivers.
• Family members and residents appreciate the beautiful grounds, delicious food, and the overall welcoming and helpful nature of the staff.
• Some reviews specifically mention the safety and comfort provided by the facility being fully vaccinated and the attentive care that makes residents feel like family.

Mixed Reviews:

• While some reviews are highly positive, praising the staff and the environment, others raise serious concerns about management, cleanliness, and the level of care provided.
• The facility has undergone changes in ownership and administration, which some reviewers feel has led to a decline in service quality.