Carolina Reserve Of Durham

Carolina Reserve has received numerous positive reviews from residents' family members and visitors, highlighting the warm and respectful community, excellent staff interactions, and high-quality care provided, especially for those in Memory Care. Many have noted the facility's ability to adapt and provide engaging activities for residents during challenging times, such as the COVID-19 pandemic, ensuring residents remain socialized and well-cared for.

Feedback consistently mentions the cleanliness of the facility, the quality of food and desserts, and the variety of activities available to residents. The staff is praised for being friendly, caring, and responsive, with specific commendations for their efforts in making visits enjoyable and helping new residents settle in comfortably.

However, there is a concern regarding the upkeep of resident rooms, with reports of stained carpets, unpleasant odors, and a general need for renovations to improve the living environment. Despite these issues, the overall sentiment remains overwhelmingly positive, with family members expressing gratitude for the care their loved ones receive and the peace of mind that comes from knowing they are in a safe, welcoming place.

Carolina Reserve is described as a facility that feels like home, with professional and caring staff that make both residents and visitors feel right at home. The community's efforts to maintain a clean, secure, and friendly environment are well-appreciated, making it a highly recommended option for those seeking assisted living facilities.