Carnegie Village Senior Living Community

Summary of Reviews:

• Several reviews express significant concerns about understaffing, delayed or missed medication, and overall neglect including hygiene and timely assistance.
• Complaints include poor management of pain medication, late and incorrect meal deliveries, and a lack of timely communication with administrative staff.
• Issues with cleanliness and proper care, such as unchanged sheets and unaddressed restroom accidents, were highlighted.
• Concerns about staff behavior, including yelling at residents, mocking, and theft of personal items, were mentioned.
• Some reviews noted a lack of proper COVID-19 precautions among staff, including not wearing masks in areas with high resident interaction.
• Positive feedback mentioned kind and respectful staff, good food, and satisfactory socialization and activities. Some residents in independent living and those who underwent rehab reported positive experiences, highlighting cleanliness, professional care, and a sense of community.
• However, there were also reports of dissatisfaction with the food service and delayed repair work in the independent living apartments.
• One review specifically praised the skilled nursing/rehab building for providing excellent care to a resident with Alzheimer's, noting the variety of activities and efficient staff communication.
• Contrastingly, some reviews strongly advise against the facility, citing poor management, lack of genuine care, and concerns over financial practices.

Overall, the reviews present a mixed picture, with some residents and their families experiencing satisfactory care and others facing significant issues related to staffing, management, and resident treatment.