Carmel Village Retirement Community

Positive Reviews:

• Executive Director and staff are supportive, attentive, and communicate well with families, making Carmel Village highly recommended for Assisted Living or Memory Care in the Fountain Valley area.
• Staff are friendly, the place is clean, and it provides a safe environment for loved ones.
• The Director of Health and Wellness and the staff are described as wonderful, kind, and very helpful, providing amazing care for the residents.
• Visitors and professionals in the healthcare space have praised the community for its high standard of care, innovation, and the happiness of its residents.
• Memory Care staff is attentive and responsive, with the caregivers being sensitive and caring towards all members.
• Entertainers and community partners have noted the welcoming atmosphere, happy residents, and the caring nature of the staff and management.
• Facility is praised for its cleanliness, attentive staff, and fun activities for residents.
• Improvements and efforts to enhance the community, including better food and more activities, have been acknowledged and appreciated.
• Nurse Laura and the staff are highlighted for their responsiveness, caring attitude, and attentiveness to the needs of residents and their families.

Critical Review:

• One review mentioned concerns about the staff not taking a resident's needs seriously, particularly regarding care after eye surgery.
• Another review initially criticized the facility for inadequate care and activities but later acknowledged significant improvements in various areas.

Overall:

Carmel Village in Fountain Valley, CA, receives high praise for its caring staff, clean and safe environment, and the range of activities and care provided. While there have been some concerns, the community has shown a commitment to improvement and excellence in senior care.