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Caretel Inns Of Tri-Cities
6700 Westside Saginaw Road, Bay City, MI 48706
For Pricing & Availability
(800) 780-8101To Reach a Resident
(989) 667-9800Estimated Pricing
Price Comparison
Caretel Inns Of Tri-Cities Description
Caretel Inns Of Tri-Cities is a community that offers assisted living, nursing care and rehabilitation and is about 4.9 miles outside the town of Bay City, Michigan. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 8.1 out of 10 making it the 8th highest rated community in the city out of 13 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Bay City
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Bay City
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many reviewers praise the excellent care and friendly, attentive staff at Symphony, highlighting the professionalism and kindness of caregivers, PT staff, and management.
- Several reviews note the clean and well-maintained facilities, with a beautiful atmosphere that contributes to a positive environment for residents.
- Family members appreciate the security, consistency in care, and the effort staff make to ensure residents are comfortable and well looked after.
- Specific staff members are mentioned for their exceptional service and caring nature, making a significant positive impact on residents and their families.
- The facility is commended for its organized, polite, and very clean environment, with easy check-in processes and affable greeters.
Negative Reviews:
- Some reviews express concerns about the quality of meals, specifically mentioning the disappointment with not serving fresh fruit and the impact this has on residents' spirits.
- One review describes the facility as disorganized, with poor treatment of patients and workers, and advises others to stay away.
- Concerns are raised about the adequacy of rehabilitation services, with a particular case mentioning insufficient physical therapy sessions, staffing issues, and unaddressed health concerns leading to a negative experience.
- There are reports of slow service, unprofessional behavior from some staff, and issues with theft and meal service inaccuracies.
Mixed Feedback:
- While many reviews highlight the caring and professional nature of the staff, some experiences suggest a need for improvement in management organization and responsiveness to concerns.
- The quality of meals and rehabilitation services received mixed feedback, indicating areas that could benefit from further attention and improvement.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 3
Quality measure rating: 2
Long-term quality measure rating:
2
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Oct. 25, 2007
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 60
Total current residents: 55
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 5
Number of
substantiated complaints: 13
Number of payment denials: 2
Number of fines: 3
Total cost of fines: $183718
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-04-13 | 2022-05-11 | F | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2022-04-13 | 2022-05-11 | D | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2022-04-13 | 2022-05-11 | F | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2020-02-11 | 2020-03-20 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2020-02-11 | 2020-03-20 | E | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2020-02-11 | 2020-03-20 | F | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2020-02-11 | 2020-03-20 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2020-02-11 | 2020-03-20 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2020-02-11 | 2020-03-23 | F | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2020-02-11 | 2020-03-20 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2020-02-11 | 2020-03-20 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2020-02-11 | 2020-03-20 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2020-02-11 | 2020-03-20 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-03-26 | 2019-05-01 | C | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-03-26 | 2019-05-01 | F | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2019-03-26 | 2019-05-01 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2019-03-26 | 2019-05-01 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-09 | 2023-03-24 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2023-03-09 | 2023-03-24 | D | Infection Control Deficiencies | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. |
| 2023-02-03 | 2023-02-22 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-02-03 | 2023-02-22 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-04-14 | 2022-05-19 | E | Quality of Life and Care Deficiencies | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. |
| 2022-04-14 | 2022-05-19 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-04-14 | 2022-05-19 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-04-14 | 2022-05-19 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2022-04-14 | 2022-05-19 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-04-14 | 2022-05-19 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2022-04-14 | 2022-05-19 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2022-04-14 | 2022-05-19 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-04-14 | 2022-05-19 | E | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2022-04-14 | 2022-05-19 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-02-14 | 2022-03-04 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-02-14 | 2022-03-04 | E | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2020-02-12 | 2020-03-20 | D | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2020-02-12 | 2020-03-20 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2020-02-12 | 2020-03-20 | E | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2020-02-12 | 2020-03-20 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-02-12 | 2020-03-20 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2020-02-12 | 2020-03-20 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2020-02-12 | 2020-03-20 | D | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| 2020-02-12 | 2020-03-20 | D | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2020-02-12 | 2020-03-20 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2020-02-12 | 2020-03-20 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2020-02-12 | 2020-03-20 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2020-02-12 | 2020-03-20 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-02-12 | 2020-03-20 | F | Administration Deficiencies | Have a plan that describes the process for conducting QAPI and QAA activities. |
| 2020-02-12 | 2020-03-20 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-02-12 | 2020-03-20 | F | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
| 2020-12-02 | 2020-12-29 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2020-12-02 | 2020-12-29 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-12-02 | 2020-12-29 | F | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2020-10-22 | 2020-11-24 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2020-10-22 | 2020-11-24 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2020-10-22 | 2020-11-24 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-10-22 | 2020-11-24 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-03-28 | 2019-05-01 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-03-28 | 2019-05-01 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-03-28 | 2019-05-01 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-03-28 | 2019-05-01 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2019-03-28 | 2019-05-01 | D | Nutrition and Dietary Deficiencies | Provide special eating equipment and utensils for residents who need them and appropriate assistance. |
| 2019-03-28 | 2019-05-01 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-03-28 | 2019-05-01 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-10-24 | $16,322 |
| 2020-02-12 | $21,610 |
| 2020-10-22 | $100,110 |
| 2022-04-14 | $118,830 |
| 2022-04-14 | $78,608 |
| 2023-02-03 | $5,000 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2020-10-22 | 35 |
| 2022-04-14 | 29 |
What is in the Neighborhood
- The closest city is Bay City which is 4.9 miles away and has a population of 33,917 (mid sized town).
- The average income is $56,114, which is average compared to other zip codes.
- Weather
- High Temperature: 73
- Low Temperature: 24
- Average Temperature: 49.0
- Day Breakdown: The area gets 136 days of rain, 58 days of snow and 170 days of sun
- Precipitation: 1.2 inches a year
- The crime rate is 4.81 per 100 people which is high compared to other cities.
- Violent Crime: 1.83 incidents per 100 people
- Property Crime: 1.96 incidents per 100 people
- Drug-Related Crime: 0.59 incidents per 100 people
- The average life expectancy in zip code is 77.02 years old, which is low compared to other zip codes.
- Air Quality: Good Days 170.0, Moderate Days 11.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Jack's Fruit & Meat Market
3.3 miles awayWalmart Supercenter
4.0 miles awaySam's Club
4.0 miles awaySave-A-Lot
4.2 miles awayALDI
4.4 miles awayNone Found
None Found
Banks
COPOCO Community Credit Union
3.5 miles awayFinancialEdge Credit Union
3.7 miles awayJolt Credit Union
3.8 miles awayPNC Bank
4.1 miles awaySunrise Family Credit Union
4.2 miles awayHospitals
McLaren Bay Region
5.3 miles awayAleda E. Lutz VA Medical Center
6.9 miles awayHealthSource Saginaw
7.8 miles awayCovenant Medical Center
7.9 miles awaySaint Mary's of Michigan
8.4 miles awayPharmacies
Rite Aid
4.0 miles awayWalgreens
4.1 miles awayCVS Pharmacy
4.4 miles awayKroger
8.0 miles awayGreat Lakes Pharmacy
15.2 miles awayDentists
Aspen Dental
4.7 miles awayAndrew Z. Green DDS Family Dentistry
5.6 miles awayHale and Hale Family Dentistry
13.5 miles awayGentle Family Dentistry
14.8 miles awayFamily Dental Center
14.9 miles awayParks
Frankenlust Township Nature Park
1.1 miles awayKochville Township
2.3 miles awayPresident's Courtyard
2.4 miles awayMichigan Sugar Trails
3.2 miles awayDiscovery Nature Preserve
3.4 miles awayNone Found
Shopping
Fashion Square Mall
4.8 miles awayMidland Mall
16.0 miles awayCulture
Lillian R. Zahnow Amphitheatre
2.4 miles awayRhea Miller Recital Hall
2.4 miles awayMalcolm Fields Theatre
2.4 miles awayVan Buren Street Theatre
5.2 miles awayHeritage Theater
7.8 miles awayRestaurants
Berger's Restaurant
0.7 miles awayJet's Pizza
3.3 miles awayWanigan
3.6 miles awayGovernor’s Quarters
3.9 miles awayFamous Dave's
4.0 miles awayGet exact pricing & check availability
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