📞 Call for pricing and availability: (800) 780-8101
Careone At Redstone
135 Benton Drive, East Longmeadow, MA 01028
For Pricing & Availability
(800) 780-8101To Reach a Resident
(413) 525-3336Estimated Pricing
Price Comparison
Careone At Redstone Description
Careone At Redstone is a community that offers nursing care, respite care, skilled nursing and rehabilitation and is located in the town of East Longmeadow, Massachusetts and is part of the CareOne network of communities. Residents who live at the facility are able to choose from a range of studio and suite room layouts.
The community has an average rating of 6 out of 10 making it the 4th highest rated community in the city out of 5 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in East Longmeadow
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Many visitors have found the facilities to be clean, with friendly and helpful staff, and residents seem comfortable and engaged in daily activities. However, there are significant concerns regarding the care and management in some instances. Reports include difficulty in accessing the facility, pleasant staff interactions, and a clean environment. Positive experiences include effective rehabilitation services, engaging activities, and a sense of community among residents.
Conversely, there are alarming reports of neglect, such as residents not receiving proper medical care, experiencing falls, and personal belongings going missing or being mishandled. Some reviews highlight issues with staff responsiveness and professionalism, with instances of residents being left unattended or in discomfort for extended periods. Concerns about high staff turnover affecting the quality of care and communication issues leading to missed medical appointments have also been raised.
While some families express gratitude for the care their loved ones received, particularly praising the physical therapy teams and the overall ambiance of the facilities, others describe their experiences as nightmarish, citing poor management, inadequate staffing, and a lack of compassion from some staff members. The inconsistency in resident care and facility management has led to mixed reviews, with some families recommending the facilities based on their positive experiences, and others advising against them due to the challenges and negative outcomes they faced.
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Health
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 2
Quality measure rating: 2
Long-term quality measure rating:
3
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: May 28, 1987
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 254
Total current residents: 178
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 5
Total cost of fines: $107184
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-13 | 2023-03-31 | D | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2023-02-13 | 2023-03-31 | E | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2023-02-13 | 2023-03-31 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-03-20 | 2019-04-12 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-07 | 2023-03-20 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2023-02-07 | 2023-03-20 | E | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2023-02-07 | 2023-03-20 | E | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2023-02-07 | 2023-03-20 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2023-02-07 | 2023-03-31 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-02-07 | 2023-03-20 | D | Resident Assessment and Care Planning Deficiencies | Plan the resident's discharge to meet the resident's goals and needs. |
| 2023-02-07 | 2023-03-20 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-02-07 | 2023-03-20 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-02-07 | 2023-03-20 | D | Quality of Life and Care Deficiencies | Provide appropriate foot care. |
| 2023-02-07 | 2023-03-20 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-02-07 | 2023-03-20 | E | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2023-02-07 | 2023-03-20 | G | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2023-02-07 | 2023-03-20 | F | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2023-02-07 | 2023-03-20 | E | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2023-02-07 | 2023-03-31 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2023-02-07 | 2023-03-20 | E | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2023-02-07 | 2023-03-20 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2023-02-07 | 2023-03-20 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2023-02-07 | 2023-03-20 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2023-02-07 | 2023-03-20 | F | Environmental Deficiencies | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. |
| 2022-01-20 | 2022-02-04 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-01-20 | 2022-02-04 | D | Infection Control Deficiencies | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. |
| 2021-09-15 | 2021-10-11 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-09-15 | 2021-10-11 | E | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2021-09-15 | 2021-10-11 | D | Infection Control Deficiencies | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. |
| 2021-04-13 | 2021-05-17 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-04-13 | 2020-12-04 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2021-04-13 | 2021-05-17 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-04-13 | 2021-05-17 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-04-13 | 2021-05-17 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-04-13 | 2021-05-17 | D | Quality of Life and Care Deficiencies | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. |
| 2021-04-13 | 2021-05-17 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-04-13 | 2021-05-17 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-04-13 | 2021-05-17 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-04-13 | 2021-05-17 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-04-13 | 2021-05-17 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-11-20 | 2020-12-21 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-03-08 | 2019-04-15 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2019-03-08 | 2019-04-15 | B | Resident Rights Deficiencies | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. |
| 2019-03-08 | 2019-04-15 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-03-08 | 2019-04-15 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-03-08 | 2019-04-15 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-03-08 | 2019-04-15 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-03-08 | 2019-04-15 | D | Quality of Life and Care Deficiencies | Provide appropriate foot care. |
| 2019-03-08 | 2019-04-15 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-03-08 | 2019-04-15 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2019-03-08 | 2019-04-15 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2019-03-08 | 2019-04-15 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2019-03-08 | 2019-04-15 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2019-03-08 | 2019-04-15 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-03-08 | 2019-04-15 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
| 2019-03-08 | 2019-04-15 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2019-03-08 | 2019-04-15 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-03-08 | 2019-04-15 | D | Environmental Deficiencies | Keep all essential equipment working safely. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-01-03 | $21,686 |
| 2019-01-23 | $9,623 |
| 2020-11-20 | $5,000 |
| 2020-11-20 | $5,257 |
| 2021-04-13 | $5,166 |
| 2021-04-13 | $5,000 |
| 2021-09-15 | $15,000 |
| 2021-09-15 | $15,855 |
| 2022-01-20 | $20,455 |
| 2022-01-20 | $20,000 |
| 2023-02-07 | $93,000 |
| 2023-02-07 | $60,450 |
What is in the Neighborhood
- The closest city is East Longmeadow which is 1.4 miles away and has a population of 15,102 (small town).
- The average income is $98,996, which is very high compared to other zip codes.
- Weather
- High Temperature: 78
- Low Temperature: 30
- Average Temperature: 53.7
- Day Breakdown: The area gets 132 days of rain, 29 days of snow and 202 days of sun
- Precipitation: 1.4 inches a year
- The crime rate is 3.25 per 100 people which is average compared to other cities.
- Violent Crime: 0.71 incidents per 100 people
- Property Crime: 1.78 incidents per 100 people
- Drug-Related Crime: 0.07 incidents per 100 people
- The average life expectancy in zip code is 78.61 years old, which is average compared to other zip codes.
- Air Quality: Good Days 156.0, Moderate Days 25.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Big Y
1.3 miles awayStop & Shop
1.9 miles awayFood Zone
3.1 miles awayCostco
4.5 miles awayFresh Acres Market
4.7 miles awayNone Found
Bus Stations
SUNBRIDGE DRIVE WAY / BENTON
0.1 miles awayEast Village Place
0.3 miles awayConverse and Dwight
0.8 miles awayCONVERSE / TABOR
1.0 miles awayGenesis House
1.1 miles awayBanks
TD Bank
2.0 miles awayWebster Bank
4.6 miles awayKeyBank
4.7 miles awayTobacco Valley Teachers Federal Credit Union
5.7 miles awayBerkshire Bank
7.4 miles awayHospitals
Vibra Hospital of Western Massachusetts
4.8 miles awayMercy Medical Center
5.4 miles awayShriners Hospitals for Children - Springfield
5.8 miles awayBaystate Medical Center
6.0 miles awayHealthsouth Rehabilitation Hospital Of Western Massachusetts
7.8 miles awayPharmacies
Walgreens Pharmacy
2.8 miles awayWalgreens
3.4 miles awayRite Aid
4.6 miles awayCVS Pharmacy
4.7 miles awayCVS
4.7 miles awayDentists
Zubkov Dental
4.4 miles awayAspen Dental
4.8 miles awayDr. Dental
4.9 miles awayOakdale Dental Associates, PC
11.6 miles awayRubin Family Dentistry & Associates
15.7 miles awayParks
Turner Park
0.3 miles awayWolf Swamp Park & Conservation Area
1.0 miles awayCenter Field
1.1 miles awayVineland-Voyer Conservation Ar
1.3 miles awayCenter School Park
1.3 miles awayPlaces of Worship
First Church of Christ, Congregational
4.6 miles awayShopping
Enfield Square
4.5 miles awayTower Square Mall
4.8 miles awayEastfield Mall
6.6 miles awayHolyoke Shopping Center
10.5 miles awayBuckland Hills Mall
16.7 miles awayCulture
Appleton Auditorium
3.7 miles awayFuller Arts Center
3.7 miles awayEsther B. Griswold Theatre
4.5 miles awayKaren Sprague Cultural Arts Center
4.5 miles awayCityStage Symphony Hall
4.6 miles awayRestaurants
Green/Wich
1.3 miles awayCenter Square Grille
1.3 miles awayIchiban East Longmeadow
1.9 miles awayNinety-Nine Restaurant
1.9 miles awayPizza Works
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