📞 Call for pricing and availability: (800) 780-8101

Careone At Randolph

49 Thomas Patten Drive, Norfolk, MA 02368

Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(781) 961-1160

Estimated Pricing

Studio
Estimated $7,519

Price Comparison

  • Average City Price: $7,375
  • Average State Price: $7,915
  • Average National Price: $7,508


  • Careone At Randolph Description

    Careone At Randolph is a community that offers nursing care, respite care, skilled nursing and rehabilitation and is located in the town of Randolph, Massachusetts and is part of the CareOne network of communities. Residents who live at the facility are able to choose from a range of studio and suite room layouts.

    The community has an average rating of 7.7 out of 10 making it the 2nd highest rated community in the city out of 3 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Norfolk

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Norfolk


    Community Reviews

    7.3
    Careone At Randolph
    Based on My Caring Plan's proprietary scoring, including 46 reviews across the web

    Ranking

  • Ranking in City: 1 out of 3 communities in Norfolk
  • Ranking in State: 424 out of 664 communities in MA
  • Facility and Grounds A

    Care B

    Staff A


    Employee Reviews

    5.6
    CareOne
    Based on My Caring Plan's proprietary scoring, including 1028 reviews across the web

    The following insights are from employees that work in Massachusetts

    Employee Pay B

    Employee Staff B

    Employee Culture A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    The reviews for this senior living facility are mixed, with some expressing significant concerns about management, staff responsiveness, and overall care, while others praise the facility for its cleanliness, attentive care, and rehabilitation services.

    • Several reviewers criticized the facility for poor management, lack of accountability, and delayed responses to residents' needs, including serious incidents not being reported and slow assistance.
    • One review highlighted a negative experience where a resident's needs were neglected, leading to a serious injury and a lack of proper communication from the staff.
    • Conversely, other reviews praised the facility for its friendly and helpful staff, clean environment, and effective rehabilitation services that helped residents recover and regain independence.
    • Positive experiences also included attentive care from nurses, CNAs, and therapists, with some staff members going above and beyond to ensure residents felt cared for and respected.
    • Several families appreciated the facility's efforts to facilitate communication with their loved ones through technology during COVID-19 restrictions.
    • However, some reviews expressed frustration with the difficulty of contacting residents due to unresponsive phone systems and staff, describing it as a significant barrier to communication.
    • Recommendations to the facility varied widely, with some reviewers highly recommending it for its care and services, while others advised against it due to concerns about neglect and poor management.

    Overall, the facility received both commendations for its care and cleanliness and criticisms for its responsiveness and management, suggesting a varied experience for residents and their families.


    Reviews

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    Health

    Cardiac Care Management

    Complex Medical

    Diabetes Management

    Elder Care

    Long-Term Care

    Medical Specializations


    Community Amenities

    Medical Center


    Dining

    Fine Dining


    Transportation

    Transportation



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 1
    Staffing rating: 3
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: June 1, 1989
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 168
    Total current residents: 125
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 4
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $12155


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-06-01 2023-07-16 D Smoke Deficiencies Properly install and monitor supervisory attachments on automatic sprinkler systems.
    2023-06-01 2023-06-05 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2023-06-01 2023-07-16 D Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2018-12-05 2019-01-16 C Emergency Preparedness Deficiencies Establish policies and procedures for volunteers.
    2018-12-05 2019-01-16 C Emergency Preparedness Deficiencies Establish roles under a Waiver declared by secretary.
    2018-12-05 2019-01-16 C Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2018-12-05 2019-01-16 F Construction Deficiencies Use approved construction type or materials.
    2018-12-05 2019-01-16 D Smoke Deficiencies Install an approved automatic sprinkler system.
    2018-12-05 2019-01-16 B Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2018-12-05 2019-01-16 C Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-06 2023-04-18 E Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2023-03-06 2023-04-18 G Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2023-02-13 2023-03-21 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2023-05-24 2023-06-21 D Resident Rights Deficiencies Ensure that residents are fully informed and understand their health status, care and treatments.
    2023-05-24 2023-06-21 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2023-05-24 2023-06-21 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2023-05-24 2023-06-21 G Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2023-05-24 2023-06-21 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2023-05-24 2023-06-21 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2023-05-24 2023-06-21 D Quality of Life and Care Deficiencies Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    2023-05-24 2023-06-21 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2023-05-24 2023-06-21 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2023-05-24 2023-06-21 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2023-05-24 2023-07-13 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2023-05-24 2023-06-26 E Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2023-05-24 2023-06-26 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2023-05-24 2023-06-21 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2023-05-24 2023-06-26 D Environmental Deficiencies Keep all essential equipment working safely.
    2019-11-08 2020-01-03 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2019-11-08 2020-01-03 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2019-11-08 2020-01-03 E Resident Rights Deficiencies Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
    2019-11-08 2020-01-03 C Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2019-11-08 2020-01-03 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2019-11-08 2020-01-03 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2019-11-08 2020-01-03 F Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-11-08 2020-01-03 F Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2019-11-08 2020-01-03 E Administration Deficiencies Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies.
    2020-12-01 2020-06-25 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2020-12-01 2020-06-25 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2018-11-20 2019-01-03 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2018-11-20 2019-01-03 E Resident Rights Deficiencies Ensure that residents are fully informed and understand their health status, care and treatments.
    2018-11-20 2019-01-03 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    2018-11-20 2019-01-03 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2018-11-20 2019-01-03 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2018-11-20 2019-01-03 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2018-11-20 2019-01-03 D Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2018-11-20 2019-01-03 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2018-11-20 2019-01-03 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2018-11-20 2019-01-03 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2018-11-20 2019-01-03 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2018-11-20 2019-01-03 D Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2017-09-15 $82,481
    2023-02-13 $12,155

    What is in the Neighborhood

    General Area Overview
    • The closest city is Randolph which is 1.0 miles away and has a population of 32,112 (mid sized town).
    • The average income is $60,666, which is average compared to other zip codes.
    • Weather
      • High Temperature: 78
      • Low Temperature: 32
      • Average Temperature: 54.2
      • Day Breakdown: The area gets 133 days of rain, 33 days of snow and 197 days of sun
      • Precipitation: 2.0 inches a year

    Health and Safety Overview
    • The crime rate is 1.05 per 100 people which is very low compared to other cities.
      • Violent Crime: 0.2 incidents per 100 people
      • Property Crime: 0.54 incidents per 100 people
      • Drug-Related Crime: 0.07 incidents per 100 people
    • The average life expectancy in zip code is 81.46 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 165.0, Moderate Days 16.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    BJ's Wholesale Club
    0.8 miles away
    Shaw's
    0.8 miles away
    America's Food Basket
    0.9 miles away
    Super Depot
    1.0 miles away
    Hai Lua Supermarket
    1.9 miles away

    None Found

    Bus Stations

    South Main St and Fairmount St.
    0.9 miles away
    S Main St @ Fairmount St
    0.9 miles away
    S Main St @ Cole Terr
    0.9 miles away
    S Main St @ Fairview Ave
    0.9 miles away
    South Main St and Fairveiw Ave
    0.9 miles away

    Banks

    Eastern Bank
    0.9 miles away
    RAH Federal Credit Union
    0.9 miles away
    Citizens Bank
    1.0 miles away
    Rockland Trust
    1.0 miles away
    Envision Bank
    1.0 miles away

    Hospitals

    New England Sinai Hospital
    2.1 miles away
    Pappas Rehabilitation Hospital for Children
    2.9 miles away
    Encompass Health Rehabilitation Hospital of Braintree
    3.3 miles away
    Good Samaritan Medical Center
    4.1 miles away
    Curahealth Stoughton
    4.1 miles away

    Pharmacies

    Walgreens
    0.9 miles away
    CVS Pharmacy
    1.0 miles away
    Randolph Pharmacy
    2.5 miles away
    CVS
    3.4 miles away
    Rite Aid
    4.1 miles away

    Dentists

    Randolph Dental Smile
    0.9 miles away
    Randolph Dental Group
    1.0 miles away
    Tran's Dental Care
    2.2 miles away
    Aqua Dental
    2.9 miles away
    Alright Dental
    3.0 miles away

    Parks

    David M. Goldstein Open Space Area
    0.5 miles away
    Historic Track and Grinding Stone
    0.9 miles away
    Lokitis Conservation Area
    0.9 miles away
    Former Shiretown Parcel
    1.0 miles away
    Theodore S. Luddington Memorial Park
    1.0 miles away

    Places of Worship

    United First Parish Church
    7.0 miles away
    Kings Chapel
    13.7 miles away
    St. Leonard's Church
    14.2 miles away
    Old North Church
    14.3 miles away
    First Baptist Church
    15.1 miles away

    Shopping

    Westgate Mall
    4.3 miles away
    South Shore Plaza
    4.4 miles away
    Planet Fitness Plaza
    4.6 miles away
    The Commons at Washington Street
    4.7 miles away
    Cobb Corner Plaza Sign (Sharon St.)
    4.7 miles away

    Culture

    the Y Theater
    2.3 miles away
    Starline Room Dinner Theater
    3.0 miles away
    State Theatre
    3.2 miles away
    Canton Community Theater: North Plaza
    4.6 miles away
    Canton Community Theater: South Plaza
    4.6 miles away

    Restaurants

    West End Grill
    0.3 miles away
    Bertucci's
    0.3 miles away
    Smokey Bones
    0.3 miles away
    Outback Steakhouse
    0.4 miles away
    Olive Garden
    0.4 miles away

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    Google map of Careone At Randolph

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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