Careone At Madison Avenue

The reviews for the senior living facilities present a mixed picture, highlighting both commendable aspects and areas needing improvement. Positive feedback praises the dedication and professionalism of certain staff members, including nurses, therapists, and management teams. The physical and occupational therapy departments receive special mention for their exceptional care and support, helping residents regain mobility and functionality. The cleanliness of the facilities, quality of food, and the overall caring and compassionate attitude of the staff towards residents are also highlighted as strengths.

However, several reviews raise serious concerns about the level of care and attention provided to residents. Issues include dietary mishaps, such as serving inappropriate meals to residents with specific health conditions, and neglecting to administer crucial medication. The night staff's attitude and responsiveness are criticized, with reports of rude behavior and inadequate assistance for basic needs. Concerns about cleanliness, particularly regarding unchanged bed sheets, and inadequate communication facilities are also mentioned. Some reviews express dissatisfaction with the handling of pain management and the overall approach to resident care, suggesting a lack of empathy and professionalism in certain instances.

While some residents and their families have had positive experiences, citing the staff's enthusiasm, the facility's cleanliness, and the quality of care, others urge caution, sharing experiences of neglect, unprofessional behavior, and a lack of accountability. The mixed reviews suggest that while some aspects of the facilities are commendable, significant improvements are needed in other areas to ensure the well-being and dignity of all residents.