📞 Call for pricing and availability: (800) 780-8101
Careone At Holyoke
260 Easthampton Road, Hampden, MA 01040
For Pricing & Availability
(800) 780-8101To Reach a Resident
(413) 538-9733Estimated Pricing
Price Comparison
Careone At Holyoke Description
Careone At Holyoke is a community that offers nursing care, respite care, skilled nursing and rehabilitation and is about 2.2 miles outside the town of Holyoke, Massachusetts and is part of the CareOne network of communities. Residents who live at the facility are able to choose from a range of studio and suite room layouts.
The community has an average rating of 6 out of 10 making it the highest rated community in the city out of 2 communities. See more information on reviews.
The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Hampden
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Hampden
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for this facility are deeply polarized, with some describing it as a place of neglect, abuse, and mismanagement, while others praise the dedication and care of the staff. Some reviewers have made serious allegations, including over-medication, physical and verbal abuse, and even wrongful death. They describe the facility as a "prison without bars" and accuse it of being a facade that hides its true nature from the public and regulatory bodies.
On the other hand, several reviews highlight the positive aspects of the facility. They mention the long-term dedication of some staff members, the unique care provided to residents with neurobehavioral issues, and the facility's ability to maintain a high standard of care. Some employees and consultants express pride in their work and the difference they make in residents' lives, emphasizing the facility's commitment to treating residents with dignity and respect.
However, the negative reviews are alarming and suggest a pattern of serious issues that could indicate systemic problems within the facility. These include accusations of civil rights violations, inadequate care leading to severe health outcomes, and a lack of transparency and communication with families. The contrast between the positive and negative reviews raises questions about the facility's operations and the experiences of its residents and their families.
One review specifically criticizes the facility's communication, mentioning an unprofessional experience with the business office. Meanwhile, another review appreciates the helpfulness and knowledge of the staff, particularly praising an employee at the front desk for going above and beyond in providing assistance.
Reviews
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Health
Services
Activities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 5
Staffing rating: 4
Quality measure rating: 5
Long-term quality measure rating:
5
Nursing Home Overview
Participation
date: June 26, 1975
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 164
Total current residents: 159
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $5069
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-08-10 | 2021-09-30 | F | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2019-05-13 | 2019-06-07 | C | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2019-05-13 | 2019-06-07 | C | Emergency Preparedness Deficiencies | Develop a communication plan. |
| 2019-05-13 | 2019-06-07 | C | Emergency Preparedness Deficiencies | Provide emergency officials' contact information. |
| 2019-05-13 | 2019-06-07 | C | Emergency Preparedness Deficiencies | Provide primary/alternate means for communication. |
| 2019-05-13 | 2019-06-25 | F | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2019-05-13 | 2019-06-07 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-05-13 | 2019-06-07 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2018-01-24 | 2018-04-13 | F | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2018-01-24 | 2018-03-04 | C | Smoke Deficiencies | Properly install and monitor supervisory attachments on automatic sprinkler systems. |
| 2018-01-24 | 2018-04-06 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-01-24 | 2018-03-04 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-08-02 | 2021-08-27 | B | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2021-08-02 | 2021-08-27 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2021-08-02 | 2021-08-27 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-08-02 | 2021-08-27 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-08-02 | 2021-08-27 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-04-30 | 2019-05-21 | B | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2019-04-30 | 2019-05-21 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-01-18 | 2018-02-16 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2018-01-18 | 2018-02-16 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-08-02 | $5,069 |
| 2021-08-02 | $5,000 |
What is in the Neighborhood
- The closest city is Holyoke which is 2.2 miles away and has a population of 40,684 (mid sized town).
- The average income is $48,161, which is low compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 29
- Average Temperature: 52.7
- Day Breakdown: The area gets 142 days of rain, 39 days of snow and 183 days of sun
- Precipitation: 2.1 inches a year
- The crime rate is 1.25 per 100 people which is very low compared to other cities.
- Violent Crime: 0.4 incidents per 100 people
- Property Crime: 0.63 incidents per 100 people
- Drug-Related Crime: 0.02 incidents per 100 people
- The average life expectancy in zip code is 78.61 years old, which is average compared to other zip codes.
- Air Quality: Good Days 156.0, Moderate Days 25.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Stop & Shop
1.7 miles awaySuper Stop & Shop
3.0 miles awayBig E's Supermarket
3.3 miles awayBig Y
3.5 miles awayRiver Valley Co-op (soon)
4.3 miles awayNone Found
Bus Stations
Jarvis and Easthampton
0.6 miles awayUNIVERSITY PARK APTS / UNIVERSITY PARK A
0.8 miles awayNORTHAMPTON / HAMPDEN
1.3 miles awayJARVIS / UNNAMED STREET
1.3 miles awayHAMPDEN / ARLINGTON
1.4 miles awayBanks
United Bank
2.0 miles awayPeoplesBank (Holyoke)
2.0 miles awayBankESB
2.2 miles awayEasthampton Savings Bank
3.3 miles awayTD Bank
3.3 miles awayHospitals
Holyoke Medical Center
1.9 miles awayProvidence Behavioral Health Hospital
4.1 miles awayEmergency Off-Hour Gate
4.5 miles awayCooley Dickinson Hospital
7.1 miles awayBaystate Medical Center
7.4 miles awayPharmacies
Walgreens
1.4 miles awayCVS/pharmacy
2.9 miles awayCVS Pharmacy
3.6 miles awaySerio's Pharmacy
6.5 miles awayCVS
8.3 miles awayDentists
Oakdale Dental Associates, PC
2.0 miles awayHampshire Family Dental
6.5 miles awayNorthampton Implant and Family Dentistry
6.7 miles awayRagali and Walder Orthodontics
7.5 miles awayRiver Valley Dental
8.8 miles awayParks
Whiting St Watershed
0.0 miles awayMt. Tom Natural Heritage Area
0.1 miles awayEast Mountain Wildlife Management Area
0.1 miles awayTown Forest
0.5 miles awayKenney Fields
0.6 miles awayPlaces of Worship
First Church of Christ, Congregational
9.2 miles awayShopping
Holyoke Shopping Center
2.8 miles awayThornes Marketplace
6.4 miles awayTower Square Mall
9.0 miles awayMountain Farms Mall
9.9 miles awayEastfield Mall
10.0 miles awayCulture
CitySpace
3.4 miles awayChapin Auditorium
4.1 miles awayRooke Theatre
4.1 miles awayGettell Amphitheater
4.3 miles awayHooker Auditorium
4.3 miles awayRestaurants
Tavern on the Hill
0.8 miles awayNick's Nest
1.4 miles awayGolden Chopsticks
1.7 miles awayFriendly's
1.7 miles awayMrs. Mitchell's Kitchen
2.7 miles awayGet exact pricing & check availability
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