Careone At Evesham Assisted Living

Positive Experiences:

• Staff praised for going above and beyond, ensuring a positive experience and high quality of care.
• Many reviews highlight the excellent physical therapy department, with specific mentions of the team's professionalism, knowledge, and encouragement.
• Residents describe the facility as a second family, appreciating the good food, activities, and overall care.
• Long-term residents and their families speak highly of the care received, mentioning beautiful facilities, a fantastic dining experience, and a full activities calendar.
• Some staff members express pride in working at the facility, citing a rewarding experience and a team approach to therapy.

Negative Experiences:

• Several reviews criticize the facility for severe neglect, including a resident almost dying due to improper use of a CPAP machine and catching COVID-19.
• Complaints about inattentive staff, with instances of residents developing severe bedsores, infections, and being ignored when in need.
• Reports of the facility being understaffed, leading to inadequate care and long waits for assistance.
• Some residents experienced negative outcomes, including a fall leading to a hospitalization and subsequent death.
• Concerns about the night shift staff being described as neglectful, except for a few individuals who are praised for their dedication and kindness.

Mixed Experiences:

• While many residents and their families are happy with the care and the facility, citing friendly staff and good rehabilitation services, others have had poor experiences with care quality and staff responsiveness.
• Food quality and variety, particularly for those with dietary restrictions, received mixed reviews.
• Some residents appreciate the activities and the efforts of the recreational staff, while others wish for more engagement options.

Overall, experiences at the facility vary widely, with many praising the care and staff, while others report serious concerns about neglect and mismanagement.