Careone At Cresskill

The reviews for senior living and rehabilitation facilities show a mix of experiences. Some reviewers express dissatisfaction with the level of care and administration, citing issues such as unattended call bells, lack of specialized training for certain medical conditions, and problems with medication management and personal belongings security. Concerns were raised about the administration's responsiveness and the overall coordination of care.

On the other hand, many reviews highlight positive experiences, praising facilities for their cleanliness, professional and accommodating staff, and effective communication. The importance of family involvement in the care process is emphasized, along with the benefits of technology in maintaining connection with loved ones. Several reviewers specifically commend the staff for their empathy, professionalism, and dedication to patient care, noting improvements in their or their loved one's condition during their stay.

Some reviews offer detailed gratitude towards the staff, mentioning names and specific instances of exceptional care. These positive experiences often mention the facility's efforts to cater to personal preferences, maintain safety protocols during the COVID-19 pandemic, and provide comprehensive updates on the patient's condition. The therapeutic and rehabilitation services received high marks for their effectiveness and the caring nature of the therapists.

Overall, while there are criticisms concerning certain aspects of care and administration, many reviews reflect a high level of satisfaction with the care provided, the cleanliness of the facilities, and the professionalism of the staff. Prospective clients are encouraged to consider these varied experiences and engage actively with the care process to ensure the best possible outcome for their loved ones.