Carehouse Convalescent Hosp

Positive Reviews:

• Initial impressions of the facility were positive, with attentive and professional staff, a clean environment, and ongoing improvements mentioned.
• One reviewer highlighted a successful recovery from a severe infection, praising the knowledgeable and helpful staff, and recommending the facility as the best among several they experienced.

Negative Reviews:

• Several reviews reported severe neglect, including delayed response to call buttons, unaddressed health concerns leading to emergency room visits, and poor hygiene practices.
• Instances of mismanagement of medication, with one case potentially being life-threatening if not for the patient's awareness.
• Complaints about the facility's cleanliness and maintenance issues, such as sewage backups, were common.
• Staff behavior was frequently criticized for being unprofessional, rude, and neglectful, with a few exceptions where individual nurses were commended for their efforts.
• There were reports of patients developing serious health issues, such as bedsores, infections, and worsening of pre-existing conditions, attributed to the care received at the facility.
• One review explicitly warned others not to bring their loved ones to the facility, describing it as a place where individuals could end up worse off or even die due to what they considered criminal negligence.
• A reviewer expressed dissatisfaction with the facility's response to a patient's death, noting a lack of communication and respect.

Mixed Feedback:

• While there was a positive review that stood out, the overwhelming majority of feedback was negative, highlighting serious concerns about patient care, staff behavior, and facility management.