📞 Call for pricing and availability: (800) 780-8101

Care Haven Center

2720 Charles Town Road, Martinsburg, WV 25405

Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(304) 263-0933

Estimated Pricing

Studio
Estimated $6,176

Price Comparison

  • Average City Price: $6,213
  • Average State Price: $5,718
  • Average National Price: $5,673


  • Care Haven Center Description

    Care Haven Center is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is about 3.8 miles outside the town of Martinsburg, West Virginia and is part of the Genesis HealthCare network of communities. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.

    The community has an average rating of 8 out of 10 making it the 3rd highest rated community in the city out of 4 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Martinsburg

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Martinsburg

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Martinsburg


    Community Reviews

    7.7
    Care Haven Center
    Based on My Caring Plan's proprietary scoring, including 40 reviews across the web

    Ranking

  • Ranking in City: 3 out of 4 communities in Martinsburg
  • Ranking in State: 101 out of 170 communities in WV
  • Care B

    Staff A


    Employee Reviews

    5.4
    Genesis HealthCare
    Based on My Caring Plan's proprietary scoring, including 1256 reviews across the web

    The following insights are from employees that work in West Virginia

    Employee Pay C

    Employee Staff C

    Employee Culture C



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews:

    • Several reviews highlight staffing issues, including high turnover rates and staff spending time on non-work-related activities.
    • Concerns were raised about the responsiveness to emergencies and the care provided to residents, with some reports of long wait times for assistance and instances of theft.
    • However, many reviews praise the facility, noting engaged staff, happy residents, and excellent management.
    • Positive experiences with rehabilitation services and therapy departments were mentioned, with some residents reportedly better prepared to return home after their stay.
    • Several reviewers commend the cleanliness of the facility, the courteousness of the staff, and the overall pleasant environment.
    • Some reviews express satisfaction with the level of care provided, particularly noting the attention to both physical and mental health needs.
    • The facility is described as clean, with friendly staff, and a positive atmosphere for both residents and employees.
    • There are mixed opinions about working at the facility, with some describing it as a wonderful place with a great team, while others advise against working there due to the perceived lack of appreciation.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.


    Health

    ShortStay care

    LongTerm care

    Respite care

    Palliative care

    Rehabilitation therapy

    Physical therapy


    Services

    Housekeeping

    Mail and Newspaper Service

    Pharmaceutical delivery service

    Phone service


    Activities

    Cultural, educational, religious and social activities

    Recreation activities

    Activity room

    Gardening

    Wii


    Community Amenities

    Beautiful Garden(s) / Courtyard(s)

    Conveniently Located

    Beauty Salon / Barber Services

    Comfortable common and lounge areas to gather with friends and family

    Alarm system to aid in the security of residents with cognitive deficits

    Complimentary laundry facility on-site


    Room Amenities

    Private and Semi-Private Rooms

    Fully air conditioned

    Individual climate control

    Private balcony/ porch / patio

    Cable Television

    TV/Cable


    Dining

    Café with always available menu options

    Dining Room

    In-room dining options

    Private dining rooms for family gatherings

    Restaurant-Style Dining

    Continental breakfast


    Transportation

    Coordinated transportation


    Pet

    Pets Permitted



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 1
    Staffing rating: 2
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: June 1, 2002
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 68
    Total current residents: 65
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 24
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-01-04 2022-02-03 C Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2022-01-04 2022-02-03 C Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2022-01-04 2022-02-03 C Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2022-01-04 2022-02-03 C Gas, Vacuum, and Electrical Systems Deficiencies Ensure that testing and maintenance of electrical equipment is performed.
    2019-12-17 2020-02-05 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-12-17 2020-02-05 D Smoke Deficiencies Provide properly protected cooking facilities.
    2019-12-17 2020-02-05 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-12-17 2020-02-05 F Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2019-12-17 2020-02-05 C Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2019-12-17 2020-02-05 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Fines

    Fine Date Fine Amount
    2018-09-13 $8,778

    Denials

    Denial Date Payment Denial Days
    2018-09-13 1

    What is in the Neighborhood

    General Area Overview
    • The closest city is Martinsburg which is 3.8 miles away and has a population of 17,700 (small town).
    • The average income is $56,215, which is average compared to other zip codes.
    • Weather
      • High Temperature: 80
      • Low Temperature: 34
      • Average Temperature: 57.0
      • Day Breakdown: The area gets 144 days of rain, 18 days of snow and 202 days of sun
      • Precipitation: 1.3 inches a year

    Health and Safety Overview
    • The crime rate is 1.26 per 100 people which is very low compared to other cities.
      • Violent Crime: 0.32 incidents per 100 people
      • Property Crime: 0.3 incidents per 100 people
      • Drug-Related Crime: 0.61 incidents per 100 people

    Click the button above to explore the neighborhood

    Supermarkets

    Saiboi International Market
    3.8 miles away
    El Mercadito Diario
    4.1 miles away
    Weis
    4.3 miles away
    Martins Food
    4.3 miles away
    Walmart Supercenter
    4.4 miles away

    Transportation

    Martinsburg
    3.8 miles away
    Duffields
    6.1 miles away
    Harpers Ferry
    11.8 miles away
    Brunswick
    17.1 miles away

    Bus Stations

    NPS Shuttle Bus Station
    11.0 miles away
    Hagerstown & MVA Park & Ride
    16.3 miles away
    057
    18.5 miles away
    Hagerstown Transit Center
    19.0 miles away
    Meyersville Park & Ride
    19.5 miles away

    Banks

    BB&T
    3.7 miles away
    CNB Bank
    3.8 miles away
    First United Bank & Trust
    3.8 miles away
    City National Bank
    3.8 miles away
    167th TFR Federal Credit Union
    4.6 miles away

    Hospitals

    Martinsburg Veterans Affairs Medical Center
    0.1 miles away
    Hope Center
    0.4 miles away
    Post Theatre
    0.5 miles away
    Berkeley Medical Center
    5.1 miles away
    Jefferson Medical Center
    8.8 miles away

    Pharmacies

    Patterson's Drug Store
    3.8 miles away
    Rite Aid
    4.1 miles away
    City Pharmacy
    4.2 miles away
    CVS Pharmacy
    4.3 miles away
    Martins Food
    4.3 miles away

    Dentists

    Michael's Dental Laboratory
    3.7 miles away
    Autumn Kercheval PLLC
    3.7 miles away
    Deborah McClintock DDS
    3.9 miles away
    James M. Snyder, DDS
    4.1 miles away
    Patricia M. Hartman D.D.S.
    4.5 miles away

    Parks

    Charlotte Prather Park
    3.2 miles away
    Oak Street Park
    3.3 miles away
    P.O. Faulkner Park
    3.4 miles away
    Adam Stephen Homes
    3.7 miles away
    Lambert Park
    4.1 miles away

    Places of Worship

    St Stephen Missionary Baptist Church
    3.8 miles away
    Dunker Church
    10.1 miles away
    Dahlgren Chapel
    16.7 miles away

    Shopping

    Viking Way Commons
    4.9 miles away
    Valley Mall
    16.4 miles away
    Longmeadow Shopping Center
    20.6 miles away
    Apple Blossom Mall
    21.9 miles away

    Culture

    Apollo Theatre
    3.8 miles away
    Berkeley Art Works
    3.8 miles away
    Queen Street Gallery
    3.9 miles away
    Arts Center
    3.9 miles away
    Red Brick Gallery
    3.9 miles away

    Restaurants

    Towers Restaurant
    3.4 miles away
    Roma Pizzeria
    3.5 miles away
    Historic McFarland House
    3.6 miles away
    Peking Restaurant
    3.8 miles away
    Blue White Grill
    3.8 miles away

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    Google map of Care Haven Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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