Care Cardinal of Wyoming

Positive Reviews:

• Rooms and community layout are good, with healthy and reasonable food options. Activities have been affected by COVID but still recommended by some.
• Attentive staff, good variety of activities, and excellent meal quality. Careful COVID processes in place.
• Community praised for its quiet and peaceful environment, surrounded by trees. Residents and staff are very friendly.
• Positive experiences with outings and food quality, comparable to restaurant meals.
• Facility in Grand Rapids area chosen for its perfect environment, making the transition smooth for a resident leaving home after 55 years.
• Independent living with added care options and recent renovations received well. Staff described as very friendly and helpful.
• Facility offers spacious rooms, daily activities, and has been a great choice for loved ones.
• Facility has caring personnel, good food, monthly family dinners with entertainment, and efficient laundry and medication systems.
• Quick response from management to concerns, leading to a high recommendation for the caring environment.
• Despite needing exterior updates, the interior is clean and comfortable, with a variety of activities available.

Negative Reviews:

• Some residents experienced lack of cleaning services, unkind staff, and poor communication during the pandemic, leading to a decline in health and dissatisfaction with the food.
• One review mentioned the community's exterior as dark and unwelcoming, with an environment that did not feel comfortable for their loved one.
• Concerns about the consistency of care and issues with staff follow-up on problems. Some families experienced cancellations and difficulties in getting attention for their concerns.
• A few reviews indicated that the community did not meet their expectations or was not the right fit for their loved ones, despite the staff being helpful and professional.

Mixed Reviews:

• While many reviews praise the community for its staff, activities, and living conditions, others express dissatisfaction with aspects such as food quality, staff communication, and overall management of resident needs.
• Prospective residents and their families are encouraged to tour the facility to better understand the offerings and determine if it's the right fit for their needs.