Care Cardinal Byron Center

Positive Reviews:

• Many reviewers highlight the caring and family-like atmosphere at Byron Manor, both for residents and staff.
• Staff members express love for their work environment, citing a family-friendly atmosphere and a strong sense of community.
• Residents and their families appreciate the daily programming, entertainment, and activities available.
• The facility is praised for its cleanliness, maintenance, and safe location with easy access to local businesses.
• Several reviews commend the quality of care, especially in the memory center, and the respectful, dignified treatment of residents.
• Byron Center Manor is noted for its good food, ample medical care, and the personal attention residents receive.
• The facility's ownership by a local family (not a chain) is seen as a positive aspect, contributing to its warm, inclusive environment.

Negative Reviews:

• One review criticizes the facility for allowing mental and verbal abuse of staff members, describing the environment as toxic.
• Concerns about inadequate COVID-19 precautions and policies, including poor communication and insufficient personal protective equipment (PPE), are mentioned.
• There are reports of a lack of leadership and accountability, particularly in handling COVID-19 cases, leading to potentially dangerous situations for residents.

Overall:

While many reviews of Byron Center Manor are overwhelmingly positive, praising the caring staff, quality of care, and community atmosphere, there are serious concerns regarding the handling of COVID-19 and staff treatment. Prospective residents and employees may want to consider these factors alongside the numerous positive testimonials.