Cape Memory Care

Positive Reviews:

• Some residents and their families have found the staff and management to be responsive, helpful, and caring, making the transition into the facility smoother.
• Facilities have been described as beautiful, with a warm and welcoming atmosphere, and located in pleasant areas.
• There are enough activities available for residents to enjoy, and amenities such as private rooms, cable TV, and Internet are appreciated.
• Some staff members are praised for treating residents like family and being understanding of their needs and schedules.

Negative Reviews:

• Several reviews express concern over the quality of care, citing instances of neglect, unsanitary conditions, and inadequate feeding practices.
• Management is frequently criticized for incompetence, lack of compassion, and failing to address issues raised by family members and staff.
• Staff are reported to be overworked, overwhelmed, and subject to harassment, contributing to high turnover rates.
• There are alarming reports of resident abuse, including physical harm from other residents without proper intervention or notification to families.

Overall:

The reviews for this facility are mixed, with some praising the staff and environment, while others raise serious concerns about management practices, staff treatment, and resident care. Prospective residents and their families are advised to carefully consider these reviews and conduct thorough research before making a decision.