Canyon Winds Assisted Living

Positive Feedback:

• Residents and their families are generally very happy with the care and environment at Canyon Winds, describing it as a luxury hotel-like facility with a family feel among the staff.
• Many reviews highlight the excellent staff, engaging activities, and the welcoming community that embraces residents, including those with special needs such as speech difficulties.
• The facility is praised for its cleanliness, sophisticated and tastefully designed apartments, and the high quality of meals prepared by the chef.
• Several reviewers appreciate the ethical, caring, and safe environment provided for their loved ones, noting that staff members go the extra mile in their care.

Areas for Improvement:

• Some concerns were raised about the cleanliness of personal apartments and the need for better communication.
• There are suggestions for additional care staff to be hired and for the management to address staff turnover by possibly offering better compensation.
• Feedback on meals indicates a desire for less trendy options and better awareness of special dietary requirements among the waitstaff.
• A few reviews mention difficulties in contacting management and a perceived lack of support for the care staff.

Overall Impression:

Canyon Winds is highly regarded for its caring and professional staff, quality of life, and luxurious amenities. While there are areas for improvement, particularly in communication and staff support, the overwhelming majority of feedback is positive, highlighting the facility's commitment to providing a welcoming and supportive environment for its residents.