Canterfield Of Clay County

Summary of Reviews:

• Staff at the facility are described as understanding, caring, and always willing to go the extra mile for residents, making families feel confident in their choice.
• Many reviewers highlight the genuine care and emotional support provided by the caregivers, noting that they often visit residents just to check in or offer support during tough times.
• The facility itself receives praise for its beauty and the quality of its amenities, including a salon, PT room, and theatre.
• Special occasions like Valentine's Day are celebrated with enthusiasm, contributing to a positive and welcoming environment for residents.
• Leadership and staff, including the Executive Director and Marketing Director, are commended for their helpfulness and knowledge, especially during challenging times like the Covid pandemic and when handling transitions from other states or facilities.
• Despite industry-wide staffing challenges, the facility is recognized for its efforts to provide high-quality care, particularly in specialized units like Memory Care.
• Personal stories from reviewers emphasize the facility's ability to make residents feel at home and cared for like family, with many expressing gratitude for the compassionate and loving care their loved ones received.
• Communication with families is noted as a strong point, with staff keeping relatives informed about their loved ones' well-being.
• The overall sentiment is that the facility stands out due to its caring staff, quality of care, and the positive environment it creates for residents and their families.