📞 Call for pricing and availability: (800) 780-8101
Canterbury House
502 29Th Street Southeast, Auburn, WA 98002
For Pricing & Availability
(800) 780-8101To Reach a Resident
(253) 939-0090Estimated Pricing
Price Comparison
Canterbury House Description
Canterbury House is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in Auburn, Washington. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 7.3 out of 10 making it the 8th highest rated community in the city out of 11 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Auburn
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Auburn
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Auburn
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for Canterbury House present a mixed picture, with some highlighting concerns and others praising the facility and staff. One review mentions a strong odor in patient areas and suggests a possible staff shortage, noting that while a couple of nurses were helpful, others seemed indifferent. The reviewer advises families to be present and advocate for their loved ones. Another review contrasts this by describing the facility as clean and staff as friendly, with a nice courtyard for visits.
Several employees, with tenures ranging from 10 to 13 years, express pride in their work, describing Canterbury House as a rewarding place with compassionate and caring staff. They highlight the facility's dedication to resident care and the effectiveness of the rehab department.
Positive comments from residents and their families mention the facility's cleanliness, the professionalism and caring nature of the staff, and the quality of care provided. Some reviews specifically commend the administrative and nursing staff for their helpfulness and attentiveness during the admission process and rehabilitation stays.
However, there are serious concerns raised in other reviews, including allegations of neglect, poor communication, and unprofessional management. One review recounts a distressing experience with a loved one's care, mentioning injuries and a lack of accountability from the staff. Another shares a personal tragedy, accusing the facility of neglect leading to a family member's death.
Despite these criticisms, some reviews offer a more positive perspective, with one individual crediting Canterbury House with significantly improving their health and treating them with respect. Another review appreciates the care and attention given to a family member during the final stages of their life, highlighting the compassion of certain staff members.
In summary, while there are numerous testimonials of positive experiences and commendations for the staff and facility, there are also significant concerns and allegations that potential residents and their families may want to consider.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 1
Staffing rating: 4
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Aug. 17, 1989
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 100
Total current residents: 71
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 9
Number of
substantiated complaints: 8
Number of payment denials: 0
Number of fines: 5
Total cost of fines: $173813
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-02-01 | 2022-02-10 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-02-01 | 2022-02-10 | D | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2022-02-01 | 2022-02-10 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2019-03-27 | 2019-04-16 | D | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2019-03-27 | 2019-04-16 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2019-03-27 | 2019-04-16 | D | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2019-03-27 | 2019-04-16 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-04-20 | 2018-05-07 | F | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2018-04-20 | 2018-05-07 | F | Egress Deficiencies | Have exits that are accessible at all times. |
| 2018-04-20 | 2018-05-07 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-04-20 | 2018-05-07 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2018-04-20 | 2018-05-07 | F | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-04-20 | 2018-05-07 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2018-04-20 | 2018-05-07 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2018-04-20 | 2018-05-07 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-04-20 | 2018-05-07 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2018-04-16 | 2018-05-11 | C | Emergency Preparedness Deficiencies | Establish methods for sharing information. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2017-11-13 | $6,923 |
| 2018-04-16 | $27,565 |
| 2020-12-21 | $45,971 |
| 2022-01-20 | $57,853 |
| 2022-08-02 | $9,311 |
| 2022-09-09 | $13,039 |
| 2023-02-03 | $47,639 |
What is in the Neighborhood
- The closest city is Auburn which is 1.8 miles away and has a population of 77,006 (large town).
- The average income is $51,765, which is low compared to other zip codes.
- Weather
- High Temperature: 71
- Low Temperature: 39
- Average Temperature: 53.9
- Day Breakdown: The area gets 179 days of rain, 11 days of snow and 173 days of sun
- Precipitation: 1.7 inches a year
- The median age is 37.1 years old, high compared to other cities.
- 7.05% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 19.38% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 3% American Indian and Alaska Native, 13% Asian, 4% Black or African-American, 12% Hispanic or Latino, and 65% White.
- The crime rate is 8.3 per 100 people which is very high compared to other cities.
- Violent Crime: 1.47 incidents per 100 people
- Property Crime: 6.39 incidents per 100 people
- Drug-Related Crime: 0.15 incidents per 100 people
- The average life expectancy in zip code is 81.2 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 176.0, Moderate Days 31.0, Unhealthy for Sensitive Groups Days 6.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Albertsons
0.7 miles awayEl Mercado Latino
0.9 miles awayCampeón Market Auburn
1.2 miles awayMarvel Food & Deli
1.4 miles awayGrocery Outlet
1.6 miles awayNone Found
Bus Stations
F St SE & 29th St SE
0.1 miles away29th St SE & I St SE
0.2 miles awayF St SE & 25th St SE
0.3 miles awayM St SE & 29th St SE
0.4 miles awayM St SE & 33rd St SE
0.4 miles awayBanks
Columbia Bank
0.8 miles awaySound Credit Union
1.6 miles awayTimberland Bank
1.6 miles awayWashington Federal
1.7 miles awayVerity Bank
1.7 miles awayHospitals
Multicare Auburn Medical Center
1.8 miles awaySt. Francis Hospital
4.8 miles awayMultiCare Covington Medical Center
7.6 miles awayMultiCare Good Samaritan Hospital
7.7 miles awaySaint Joseph Medical Center
10.8 miles awayPharmacies
Bartell Drugs
0.6 miles awayWalgreens
0.9 miles awayRite Aid
0.9 miles awaySafeway Pharmacy
1.7 miles awayHigh Land Pharmacy
4.9 miles awayDentists
You First Dental Care
0.8 miles awaySunrise Dental
1.4 miles awayAuburn Avenue Dental - Harinder S. Walia, DDS & Dipti Shrivastava, DDS
2.0 miles awayStanley Cho, DDS
2.3 miles awayTodd Stainhart, DMD
2.3 miles awayParks
Cedar Lanes Park
0.3 miles away21st Street Playground
0.6 miles awayRoegner Park
0.6 miles awayAuburn Game Farm Park
0.6 miles awayBallard Park
0.8 miles awayNone Found
Shopping
The Outlet Collection Seattle
1.5 miles awayThe Commons At Federal Way
4.4 miles awayTitusville Station
6.9 miles awaySouth Hill Mall
9.1 miles awayGreat Wall Shopping Mall
10.8 miles awayCulture
Ampitheatre
1.0 miles awayAuburn Avenue Theatre
1.8 miles awayAuburn Dance Center
2.0 miles awayLake Stage
4.2 miles awayFederal Way Performing Arts and Event Center
4.8 miles awayRestaurants
Rio Blanco Mexican Restaurant
0.6 miles awayTop Gun China Express
0.6 miles awayJoy Pho Teriyaki
0.7 miles awayRound Table Pizza
0.7 miles awayTeriyaki 2 U
0.8 miles awayGet exact pricing & check availability
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