📞 Call for pricing and availability: (800) 780-8101
Canterbury Health Care Facility
1720 Knowles Road, Phenix City, AL 36869
For Pricing & Availability
(800) 780-8101To Reach a Resident
(334) 291-0485Estimated Pricing
Price Comparison
Canterbury Health Care Facility Description
Canterbury Health Care Facility is a very large 137 bed community that offers memory care, respite care, skilled nursing and rehabilitation and is about 2.0 miles outside the town of Phenix City, Alabama and is part of the Diversicare network of communities. Residents who live at the facility are able to choose from a range of room layouts.
The community has an average rating of 5.3 out of 10 making it the 2nd highest rated community in the city out of 3 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Phenix City
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Phenix City
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Several reviews describe the facility as neglectful, with reports of residents not receiving proper care, medication, or rehabilitation services.
- Complaints about staff being rude, unprofessional, and providing misleading information to family members.
- Incidents of poor facility maintenance, such as clogged toilets, and inadequate responses to medical emergencies were mentioned.
- Some reviewers expressed a strong desire for the facility to be shut down due to the level of care and management issues.
Positive Reviews:
- A few reviews highlighted specific staff members for their kindness and dedication to residents.
- Some family members noticed improvements under new management, mentioning a cleaner environment and a more positive atmosphere.
- Community events like a Halloween event were appreciated for bringing joy to residents.
- There were mentions of satisfactory rehabilitation services and compassionate care from some nurses and rehab technicians.
Mixed Reviews:
- While there are reports of neglect and unprofessional behavior, some reviews acknowledge the efforts of new management to improve the facility.
- Housekeeping and nursing care received mixed feedback, with some noting a need for improvement.
- The facility's response to emergencies and the handling of medications were criticized, though some staff were commended for their efforts under difficult circumstances.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 3
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: June 28, 1983
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 137
Total current residents: 117
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $7345
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-06-01 | 2023-06-30 | F | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2023-06-01 | 2023-06-30 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2020-02-20 | 2020-03-26 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2020-02-20 | 2020-03-26 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-06-02 | 2023-07-07 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2023-06-02 | 2023-07-07 | D | Resident Assessment and Care Planning Deficiencies | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. |
| 2023-06-02 | 2023-07-07 | D | Resident Assessment and Care Planning Deficiencies | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
| 2023-06-02 | 2023-07-07 | D | Resident Assessment and Care Planning Deficiencies | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. |
| 2023-06-02 | 2023-07-07 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-06-02 | 2023-07-07 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
| 2021-04-23 | 2021-05-28 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-04-23 | 2021-05-28 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-04-23 | 2021-05-28 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-04-23 | 2021-05-19 | G | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-04-23 | 2021-05-19 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-02-13 | 2020-03-19 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2017-08-15 | $13,627 |
| 2021-04-23 | $7,346 |
| 2021-04-23 | $7,345 |
What is in the Neighborhood
- The closest city is Phenix City which is 2.0 miles away and has a population of 37,570 (mid sized town).
- The average income is $36,184, which is very low compared to other zip codes.
- Weather
- High Temperature: 86
- Low Temperature: 50
- Average Temperature: 69.8
- Day Breakdown: The area gets 154 days of rain, 0 days of snow and 209 days of sun
- Precipitation: 1.8 inches a year
- The crime rate is 9.98 per 100 people which is very high compared to other cities.
- Violent Crime: 3.69 incidents per 100 people
- Property Crime: 5.33 incidents per 100 people
- Drug-Related Crime: 0.28 incidents per 100 people
- The average life expectancy in zip code is 72.8 years old, which is very low compared to other zip codes.
- Air Quality: Good Days 130.0, Moderate Days 50.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Aldi
3.6 miles awayWalmart Supercenter
3.8 miles awayWalmart Neighborhood Market
3.9 miles awaySave-A-Lot
4.7 miles awayPublix
5.0 miles awayNone Found
None Found
Banks
Members United Credit Union
2.0 miles awayColumbus Bank and Trust
2.1 miles awaySynovus
2.3 miles awayBank of America
4.4 miles awayWells Fargo
4.4 miles awayHospitals
Midtown Medical Center
3.0 miles awayJohn B. Amos Cancer Center
3.0 miles awayPiedmont Columbus Regional Midtown West Campus
3.0 miles awayJack Hughston Memorial Hospital
4.1 miles awaySaint Francis Hospital
5.2 miles awayPharmacies
Rite Aid
4.0 miles awayWalgreens
4.2 miles awayCVS Pharmacy
4.5 miles awayWalmart Pharmacy
4.7 miles awayCVS
8.0 miles awayDentists
Serff Orthodontics
10.2 miles awayParks
McCann Field
0.8 miles awayGirard Historic District
1.2 miles awayAsbury Park
1.3 miles awayKid Alley Residential Historic District
1.3 miles awaySnow Valley Residential Historic District
1.5 miles awayNone Found
Shopping
Phenix Crossing
5.0 miles awayPeachtree Mall
6.0 miles awayCulture
Phenix City Amphitheater
1.6 miles awayRivercenter for the Performing Arts
1.9 miles awaySpringer Opera House
2.1 miles awayRestaurants
Royal Waffle King Cafe
0.6 miles awayHog Rock BBQ
1.6 miles awayWaffle House
1.9 miles awayChili Thai
1.9 miles away11th and Bay Southern Table
1.9 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of AL. It is a large-sized community with 137 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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