Canoe Brook — Catoosa Assisted Living & Memory Care

Reviews of the senior living facility present a mixed picture, with many expressing satisfaction and a few voicing concerns. Positive feedback highlights the caring and knowledgeable staff, good food, and a variety of activities for residents. The activity director and nurses receive special mention for their caring approach, and management is praised for keeping family caregivers informed, especially during COVID restrictions. The facility is described as having a friendly and caring staff, with some reviewers specifically mentioning individuals for their exceptional service and assistance.

Several reviews emphasize the facility's ability to create a warm and loving environment, with staff going above and beyond for residents. The care provided is often described as top-notch, contributing to significant improvements in residents' conditions. The community atmosphere, engaging activities, and effective communication are also appreciated by family members.

However, there are critical reviews as well, with one describing the staff as rude and questioning the quality of care provided to their family member. Another review raises concerns about cleanliness, grooming of residents, and alleges financial and racial issues within the facility. These negative experiences contrast sharply with the otherwise positive feedback.

Overall, while many families express gratitude and satisfaction with the care their loved ones receive, suggesting a dedicated and compassionate staff, there are serious concerns raised that potential clients might want to consider or inquire about further.