Canal Winchester Rehabilitation Center

Negative Reviews:

• Facility received criticism for poor care, with one reviewer stating it should have zero stars.
• Several reports of neglect and abuse, including a resident returning from respite with a broken hip and severe bruising without any report made or emergency services called.
• Complaints about the care being robotic, lack of continuity, consistency, and communication. Concerns were raised about the staff not answering call lights promptly and neglecting medication management.
• One reviewer mentioned personal care was lacking, with long waits for assistance and described the food as equivalent to cafeteria food.

Positive Reviews:

• Some reviewers praised the facility for its excellent therapy services, attentive and caring staff, and clean environment.
• Family members appreciated the communication and care provided by specific staff members during their loved ones' stays for therapy and respite.
• Positive remarks about the facility's appearance, including nice rooms and updated features.
• Several testimonials highlighted the quality of care, feeling of safety, and the variety of activities available for residents.

Mixed Reviews:

• One review mentioned excellent therapy but criticized the personal care and response times for assistance.
• Concerns were raised about the lack of regular updates and difficulty in getting in touch with the facility to check on family members.