Cambridge Village Personal Care Home

Positive Reviews:

• Many reviewers express satisfaction with the care and attention their loved ones receive at Cambridge, highlighting the staff's friendliness and helpfulness.
• Facilities are described as clean, well-maintained, and accommodating, with rooms being spacious enough for personal furniture and amenities.
• The variety of activities available for residents, including bingo, music, exercise, and outings, is frequently praised.
• Food quality is noted to be great, with multiple choices for each meal and attention to residents' preferences.
• The personal engagement of the staff with residents and their families is highly valued, contributing to a sense of community and care.
• Preventative care measures and in-house doctor visits are mentioned as efficient and beneficial.

Negative Reviews:

• One review mentions dissatisfaction with the internal staff dynamics, including issues with pay disparity, lack of certification recognition, and feeling undervalued by management.
• Another review suggests the facility did not meet their expectations, noting areas such as room cleanliness could be improved.

Overall:

Cambridge Village receives predominantly positive reviews for its senior care, with many families feeling their loved ones are in good hands. The staff's attentiveness, the variety of activities, and the quality of the facilities stand out as significant positives. While there are isolated complaints regarding staff treatment and facility expectations, the majority of feedback highlights a supportive and caring environment for residents.