Cambridge Square Retirement Center

Summary of Reviews for Cambridge Square Assisted Living:

• Many reviewers appreciate the care and community at Cambridge Square, highlighting the dedication of staff and the feeling of family among residents.
• One reviewer initially chose the facility due to its high-quality menu and the long tenure of its staff, including a highly praised Executive Director, Maxine. However, they note a decline in food quality and staff consistency following changes in leadership.
• Concerns were raised about the facility's management, particularly the frequent changes in the Executive Director position and the lack of healthcare experience among some successors. This has reportedly led to issues with meal quality and staff turnover.
• Despite these challenges, some residents and their families have had positive experiences, citing good care during respite stays and a strong sense of community. One reviewer specifically praised the efforts of a former Executive Director, Michelle, for going above and beyond in her role.
• One review expressed dissatisfaction with staffing levels and the quality of care, suggesting that the facility does not adequately attend to residents' needs.
• Overall, opinions on Cambridge Square Assisted Living vary, with some expressing gratitude for the care provided to their loved ones, while others highlight areas needing improvement, particularly in leadership and meal service.