Cambridge House Of Swansea

The reviews for Cambridge House of Swansea offer a mixed perspective on the facility and its services. Many reviewers praise the staff's caring and professional demeanor, highlighting the exceptional service provided by individuals across various roles, from the administration to the custodial team. The facility itself is described as well-maintained, welcoming, and comparable to high-quality hotels, with a range of activities and services that cater to the residents' needs, including weekly checks, room cleaning, laundry services, and a variety of dining options.

Several personal testimonials from residents and their families note the positive impact of living at Cambridge House, mentioning the friendly community, the abundance of activities, and the overall quality of life enjoyed by the residents. The staff is frequently commended for going above and beyond in their roles, creating a warm and inviting atmosphere that feels like home or even a vacation for some.

However, there are significant concerns raised in some reviews regarding management practices, cleanliness, and pest control issues. Criticisms include allegations of poor management, unresolved problems, and a lack of care for the residents' well-being. Specific complaints mention unsanitary conditions in the kitchen and laundry facilities, a bed bug infestation, and a general neglect for residents relying on government assistance.

In summary, while many reviews highlight the positive aspects of Cambridge House of Swansea, including its staff, facilities, and resident satisfaction, there are serious concerns regarding cleanliness, pest control, and management that potential residents and their families should consider.