Callahan Village

Residents and their families have shared a mix of experiences at Roseburg Village and Callahan Village, ranging from highly positive to concerns about care and management.

• Many reviews praise the staff's friendliness, knowledge, and the high level of care provided, particularly for residents with Alzheimer's. Families have noted the peace of mind they feel knowing their loved ones are well taken care of.
• Positive remarks also highlight the community atmosphere, describing it as a family where residents are treated with respect and love. The staff is commended for their gentle, compassionate approach and the facility for its cleanliness and welcoming environment.
• However, some reviews raise concerns about response times to resident calls for help, with reports of delays that have resulted in distress. There are also criticisms regarding the treatment of staff and the training provided to them, suggesting a need for improvement in these areas.
• Management and the marketing team are mentioned positively in some reviews for their helpfulness in the transition process to assisted living, their professionalism, and the overall care and attention provided to residents and their families.
• Despite the concerns, many families express satisfaction with their decision to choose these facilities for their loved ones, citing the engaging activities, social gatherings, and the overall quality of life offered.

It's clear that while many find Roseburg Village and Callahan Village to be excellent choices for assisted living, there are areas where attention and improvement could enhance the experience for all residents and their families.