Caleo Bay

Positive Reviews:

• Staff members are described as true heroes, caring, compassionate, and dedicated, especially during challenging times.
• The community is praised for its specialized, individualized care plans and personalized lifestyle programs.
• Many reviewers highlight the cleanliness of the facility, the welcoming and loving staff, and the well-coordinated activities and nutrition.
• Family members express gratitude for the quality of care their loved ones receive, noting the staff's attention to detail and the sense of safety and belonging their relatives feel.
• The facility is recognized for its expertise in caring for residents with dementia or Alzheimer's, offering 24-hour nursing and certified dementia professionals.
• Several reviews commend the facility for its teamwork, the caregivers' excellence, and the open-door policy of the management for addressing concerns.
• Support groups and luncheons for caregivers are appreciated for their informative discussions and delicious food.

Negative Review:

• One review criticizes the care staff for neglect and mistreatment of residents, advising against placing loved ones in the facility.

Overall Sentiment:

The majority of reviews for Caleo Bay are overwhelmingly positive, with many families expressing deep gratitude for the care and support their loved ones receive. The facility is praised for its cleanliness, specialized care, and the compassionate and professional demeanor of its staff. While there is a singular negative review, it stands in contrast to the numerous positive testimonials highlighting the facility's commitment to providing a safe, caring, and engaging environment for its residents.