Cadence Mooresville

Positive Reviews:

• Many reviewers express heartfelt gratitude for the exceptional care and love their family members receive at Cadence Mooresville, often describing the staff as treating residents like family.
• The staff, including the director, is praised for being kind, caring, and professional, with a special mention of their attentiveness and willingness to engage with both residents and their families.
• Residents enjoy a variety of activities and events, such as an Elvis impersonator event, which are highlighted as enhancing their quality of life.
• The facility is commended for its cleanliness, well-kept grounds, and seasonal decorations that contribute to a homely atmosphere.
• Several reviews mention the positive impact of the staff's efforts on their loved ones, including improved happiness and quality of life due to the engaging activities and attentive care.
• The community is described as beautiful, with a warm, safe, and caring environment that is close to Lake Norman, offering fun activities and delicious home cooking.

Negative Review:

• One review criticizes the facility for poor communication and response, particularly during COVID-19 restrictions, describing their experience as getting a runaround without any meaningful correspondence or updates regarding their mother.

General Feedback:

• Most reviewers highly recommend Cadence Mooresville for its caring staff, engaging community, and the excellent care provided to residents.
• The community is noted for its efforts to keep residents safe and healthy, especially appreciated during the COVID-19 pandemic.
• Special thanks are given to specific staff members and leadership for their dedication and for making residents feel at home.