Cadence Huntersville

Positive Reviews:

• Many reviewers find Cadence Mooresville and Huntersville to be excellent facilities, highlighting the welcoming community, friendly staff, and happy residents.
• Some residents and their families have noticed significant improvements and express gratitude towards the caring and pleasant staff.
• Activities and social opportunities are appreciated, contributing to a better quality of life for the residents.
• The facilities are described as beautiful and clean, with some undergoing renovations to enhance the living experience.
• Food quality is praised by some, indicating that there are multiple options available for each meal.

Negative Reviews:

• Several reviews criticize the food quality, mentioning that it is often inedible and lacks variety or proper condiments.
• High staff turnover and lack of professionalism among the administration are concerns for some reviewers.
• There are complaints about cleanliness, particularly in the bathrooms, and some mention that housekeeping services are not up to standard.
• Weekend staffing levels are reported to be low, raising concerns about the adequacy of care during these times.
• Some reviewers express dissatisfaction with the overall care and attention given to residents who require more assistance, suggesting a potential for neglect.

Mixed Reviews:

• While some families and residents have had positive experiences with the staff and facilities, others advise caution and recommend doing thorough research before choosing Cadence for their loved ones.
• The quality of care and services seems to vary significantly between individuals' experiences, with some praising the staff's efforts and others finding them lacking.