Cadence Chandler

Positive Feedback:

• Visitors and family members praise the staff's awesome attitude and pleasant nature.
• Residents and their families are impressed by the facility, citing cleanliness, tidiness, and the helpful, responsible staff.
• Special mention of the culinary director, Brandon, for his friendly and responsible attitude.
• Appreciation for the engaging activities and classes available for residents, including line dance on Fridays.
• Positive remarks on the facility's layout, room sizes, and the absence of extra fees compared to other facilities.
• Staff, including maintenance technician Luis, are commended for their readiness to help and accommodate residents' needs.
• Residents enjoy privacy, the opportunity to make new friends, and the great food offered within the facility.
• Prospective residents and visitors note the modern look and amenities during tours, expressing interest in moving there in the future.

Negative Feedback:

• Concerns raised about the company's reputation regarding unpaid vendors and owed rent to former residents.
• Some residents face challenges adjusting to the new environment, citing issues with navigation and accessibility due to lack of clear maps and signage.
• Feedback suggests that more could be done to assist new residents in familiarizing themselves with the facility to prevent isolation and frustration.

Overall Impressions:

• The majority of reviews highlight a positive living experience, praising the staff, facilities, and activities available.
• However, there are areas for improvement, particularly in supporting new residents' adjustment to the facility and addressing concerns about the company's financial ethics.