Cadence At Poway Gardens - Mountain Vistas

Reviews of senior living facilities highlight a range of experiences, from highly positive to concerns needing attention. Positive feedback includes observations of staff's patience, dedication, and compassion, with some residents experiencing significant improvements in mobility and independence due to healthy schedules. The facilities praised for their memory care services, cleanliness, friendly staff, and engaging activities such as music, bingo, and outdoor gardening, contribute to a sense of community and well-being among residents.

However, some reviews express dissatisfaction, particularly regarding the handling of specific needs such as dietary management, clothing, and personal care items for out-of-state family members. Concerns about the adequacy of memory care, especially for ambulatory and anxious patients, have been raised, with instances of residents being removed without warning. Criticisms also focus on the transition from Sunshine Care to Cadence, with some feeling that the quality of care and security has declined, urging potential clients to research thoroughly before making decisions.

Recommendations for improvement include better training for staff in memory care, empathy, first aid, and ensuring secure environments for residents. The importance of background checks and professional training for employees is emphasized to enhance the safety and care quality.

Despite these concerns, many reviews reminisce about the positive impact of Sunshine Care on their loved ones, highlighting the beautiful surroundings, activities, and the warm, family-like atmosphere provided by devoted staff. The transition to Cadence has been met with mixed reactions, with some still finding the care to be excellent and staff friendly, while others advise caution based on their experiences.

Overall, the reviews suggest a complex picture, with many families experiencing great care and support, while others highlight areas for improvement, especially in the transition from Sunshine Care to Cadence. Prospective clients are encouraged to consider both the positive feedback and the concerns raised to make informed decisions about senior living options.