Cadence At Mint Hill

Cadence Mint Hill has received a variety of reviews from residents, their families, and professionals visiting or working within the community. The majority of feedback highlights the facility's welcoming atmosphere, high-quality care, and dedicated staff.

• Many reviewers describe Cadence Mint Hill as a safe, clean, and loving environment, often referred to as "home" by the residents. The Director of Memory Care and the Care Team are praised for their exceptional personal care, challenging activities, and medication administration.
• Professionals working in the senior community commend Cadence Mint Hill for its home-like feel and the staff's genuine enjoyment of their jobs, noting the positive interactions between staff and residents.
• Family members express satisfaction with the level of care and attention their loved ones receive, highlighting the range of activities available that keep residents engaged and happy. The staff's encouragement and support are noted as key factors in residents' well-being.
• The facility is described as clean, up-to-date, and offering a personal experience for residents and their families. The competitive pricing, great food, and well-lit, comfortable rooms are also mentioned positively.
• One negative review from a former employee raises concerns about staffing levels, compensation, and certification issues. This review contrasts sharply with the otherwise positive feedback, mentioning issues with resident care and management.

Overall, Cadence Mint Hill is highly recommended by most reviewers for its exceptional care, welcoming environment, and dedicated staff. While there is a mention of operational challenges from a staffing perspective, the majority of feedback is overwhelmingly positive, suggesting a strong community focused on the well-being of its residents.