Burnt Hickory Residences

Review Summary:

• Many find the facility reminiscent of a family home from the early 20th century, with a blend of old style and new additions featuring high ceilings and large windows. The staff is praised for their care and dedication, making residents feel like family.
• Residents and their families appreciate the country fare food and the less intensive social activity schedule, which suits those who prefer less socialization.
• Some concerns are raised about the facility's capability to handle residents with advancing memory care needs, indicating it may not be equipped for more intensive care requirements.
• Feedback on the staff is mixed, with some highlighting the caregivers' commitment and others criticizing the facility for being understaffed and the staff for being unresponsive to concerns.
• The physical environment of the facility receives positive remarks for its cleanliness, maintenance, and the ongoing upgrades to improve the living experience.
• Opinions on the facility's activities are varied, with some residents enjoying the available programs and even leading classes, while others find the offerings limited.
• Concerns are voiced about the facility's response to emergencies and the overall quality of care, with one review describing a negative experience with staff behavior and emergency response times.
• Overall, the facility is described as offering a good value for its price, with many families finding it a suitable and pleasant environment for their loved ones.