Buffalo Crossings Assisted Living Facility

Reviews of Buffalo Crossing highlight a mix of experiences. Many praise the facility for its cleanliness, diverse meal menus, strong COVID protocols, and the abundance of social activities available for residents. The staff is often described as amazing, caring, and accommodating, with specific mentions of their efforts during the COVID crisis and their general hospitality.

Residents themselves report feeling at home, appreciating the freedom to live their lives with new friends and engaging in various activities. The facility is noted for its modern, clean appearance and the caring nature of its staff, with good communication with families being a strong point.

However, there are significant concerns raised by some reviewers. Complaints include instances of neglect, such as residents calling for help without response, unattended to hygiene needs, and even a serious allegation of theft. The quality of care during rehab stays and the attitude of certain staff members, particularly nurses during specific shifts, have been criticized for being uncaring or rude.

Despite these criticisms, others have had positive rehab experiences, highlighting good physical therapy staff, and the facility's overall environment and care quality have been a source of comfort for residents and their families during difficult times.

Overall, while many express satisfaction with the care and environment at Buffalo Crossing, there are notable concerns that potential residents and their families may wish to consider.