Buena Vista Care Center

Elena B

March 31, 2023

A dump of human waste in Santa Barbara County After being visiting this facility for two months every day I can surely say it is a huge scam in the open. They call themselves skilled nursing facility specialized in rehabilitation but they are a deplorable and inhumane fake where patients are also abused! Insurance companies and doctors should know that this facility is not offering the services they say. Managers are very rude and unprofessional and staff is very laid back. Doctors are not existing. They are phantoms appearing only once in a while in a video call while patients are sleeping and not aware of what is happening. Nobody is checking the progress or non-progress of the patient. Nobody cares. The bedridden patients are abused very early in the morning when no outside people and managers are in the facility. Social workers are elusive and false in order to cover the scam and take their wage at the end of the week. They take the piss not only of patients but also of family members by making them believe that they are taking care of patients. Nothing is true in the reports they write. The head nurse never goes to the rooms to check the patients and adjust the medicines accordingly. She reports to the relative that the patient is doing good when is not. Same for the executive director and social workers. They DO NOT CARE! Nurses in general are very rude. Only 2 or 3 people I met they were very nice and caring. Only few of them are doing their job with compassionate attitude and professionalism. The rest are only false and careless. Laundry is a disaster. Dresses are often lost and never come back to the room. Everywhere is dirty, old and filthy and the facility is running down. When it rains water comes in from all sides including corridors and therapy room. The therapy room is always empty and the present machinery is almost all not working. The food is disgusting. They say loudly they have a nutritionist but diet is the same for everybody no matter if you are diabetic or if you have allergies. The nutritionist is only there to perceive the wage. The therapists are like zombies walking from one room to the other doing the minimum needed to show they are doing their job. Doctors, knowing the poor quality of the facility, should be ashamed to send their patients there. Residents are kept under heavy barbiturates in order to make them sleep or keep the brain numb the majority of the day. For all the doctors who send their patients at this facility remember that everyone will die there. They keep patients barely alive with zero personal care (long nails, poor dresses, long hair…) If you care about your relative, friend or patient do not send them there! They will die. Some serious and competent authority must shut down this purgatory of tortured souls kept in a state of larvae only for dirty profit.