Buena Vida Rehab And Nursing Center

Positive Feedback:

• Many reviewers express gratitude towards Buena Vida Nursing & Rehabilitation Center for the care and professionalism provided to their loved ones.
• Staff members are frequently mentioned for their helpful, courteous, and professional manners.
• The facility is praised for being clean, well-maintained, and having good food menus.
• Several families have noted significant improvements in their relatives' health and well-being due to the care received at Buena Vida.
• Some reviewers highlighted the organized and efficient visitation process and the compassionate care from staff to patients.

Negative Feedback:

• There are complaints about the admissions office not answering the phone to set up appointments.
• Several reviewers have reported issues with security, including stolen personal items such as cell phones and clothes.
• Some families have experienced unprofessional behavior from the staff, including rudeness and neglect in patient care.
• Concerns were raised about the facility being understaffed and not providing proper care, especially for diabetic patients.
• There are allegations of the facility engaging in practices to artificially boost their ratings.

Mixed Feedback:

• While many reviews are positive, highlighting the care and dedication of the staff, there are significant concerns about patient treatment, security, and professionalism from some staff members.
• The facility is generally described as clean and well-maintained, but there are calls for improvement in patient service and staff behavior.