Buckley Landing Enriched Housing Site #6

Positive Experiences:

• Many reviewers highlighted the ease of the transition process for their loved ones into Buckley Landing, praising the helpful and caring staff.
• Staff members, including those in admissions and administration, were frequently mentioned for their involvement and positive relationships with residents.
• The facility was described as beautiful and clean, with one reviewer specifically noting the great care and happiness of their family member.
• Several reviews mentioned the social opportunities and activities available to residents, leading to an improved quality of life.
• The assistance provided by staff, especially in navigating admissions and financial arrangements, was appreciated, making the process smoother for families.

Negative Observations:

• One visitor noted a lack of a reception area, which made the entrance feel unwelcoming and the sitting area smelled of urine.
• Another reviewer felt the facility seemed crowded and more like a nursing home, with small rooms and unhappy-looking residents.
• The layout, including a two-floor setup and the placement of the reception area, was criticized for not being welcoming or suitable for some residents.

Mixed Feedback:

• While the rooms were described as bigger than those in other facilities, the overall atmosphere in some areas of Buckley Landing was perceived as cluttered and chaotic by one reviewer.
• The staff was consistently described as friendly and supportive across reviews, even in those that offered criticism about other aspects of the facility.