Brookstone Of Clemmons

Positive Reviews:

• Many reviewers appreciate the care and safety measures provided, especially during challenging times, highlighting no severe outbreaks and a safe environment for their loved ones.
• Facilities are described as clean and well-maintained, with some specifically praising the memory care unit for its cleanliness, maintenance, resident activities, and attentive staff.
• Staff is frequently mentioned as friendly, helpful, and showing genuine concern for both residents and their families. The level of communication and care provided by the staff is often highlighted as a strong point.
• Several reviews express gratitude for the quality of food and the overall environment, describing the places as nice or amazing.

Negative Reviews:

• Some reviewers express dissatisfaction with the level of service, citing poor patient care, lack of explanation for decisions, and rudeness towards family members.
• One review specifically mentions the administrator as being sarcastic and impolite, leading to regret over their interaction.
• Parking is criticized as being awful, with one reviewer stating they would avoid returning due to the parking situation alone.
• One review describes the workplace environment negatively, labeling it as the worst place ever to work.

Mixed Reviews:

• While many reviews praise the staff and facilities, concerns are raised about specific aspects such as service quality and administrative interactions.
• The overall sentiment is generally positive regarding the care provided to residents, but there are notable exceptions that highlight areas for potential improvement.