Brookstone Estates Of Effingham

Positive Reviews:

• Residents receive respectful and friendly care, with staff treating them with respect and privacy.
• Staff members, including those from Addus Homecare, find the environment welcoming and note that residents seem happy and well cared for.
• Several comments highlight the cleanliness and maintenance of the facility.
• Employees express satisfaction with their workplace, describing it as a nice place to work and praising the community of residents and staff.
• Family members appreciate the services provided, including meals, cleaning, and medication management, contributing to a positive living experience for their loved ones.

Negative Reviews:

• Concerns about high turnover rates among CNA positions.
• Some areas, such as carpets and doors, show signs of wear and need for improvement after extended stays.
• Management at both the Suits and the Estates received criticism for being unreliable and dishonest.
• A scheduled music program was canceled last minute, with the explanation given deemed unsatisfactory and inconsistent with past events.

General Observations:

• The facility is described as clean, well-kept, and maintained, contributing to a pleasant environment for both residents and staff.
• Staff members, including those with several years of experience, speak highly of the care provided to residents and the overall atmosphere.