Brookside In Mccordsville

Positive Reviews:

• Traditions is described as a safe, clean, happy, and caring facility, highly trusted by families for their loved ones.
• The staff is praised for being wonderfully caring, and the residents are noted for being upbeat and joyful.
• Many appreciate the great atmosphere, pleasant personnel, and the welcoming environment with beautiful décor.
• The facility offers impressive activities, social groups, and strategies for welcoming new residents.
• Comments highlight the cleanliness of the facility and the satisfaction with the staff and care provided.
• Visitors and families note the bright, clean, and inviting atmosphere, along with the warm and patient dining room staff.
• Some reviews mention significant improvements in residents' quality of life, including better physical needs and mental outlook, after moving to Traditions.
• The management and staff are commended for their love, care, and patience, making residents feel valued and cared for.
• One review praises Traditions as the best place to work, highlighting professional management and care for both employees and residents.

Negative Reviews:

• A few reviews criticize the cost of living at Traditions, mentioning issues with the food being served cold and rent increases.
• There are concerns about the politeness and sensitivity of some staff members, suggesting a need for improved training and management.
• One review expresses dissatisfaction with the facility, citing a decision to move their mother to another place due to issues with food quality and rent hikes.

Overall:

Traditions at Brookside receives a mix of highly positive and some negative reviews. While many families and visitors praise the facility for its caring staff, welcoming environment, and positive impact on residents' lives, there are concerns about costs, food quality, and staff behavior. Prospective residents and their families may want to consider these aspects when making a decision.