📞 Call for pricing and availability: (800) 780-8101
Brookside Healthcare Center
105 Terracina Boulevard, Redlands, CA 92373
For Pricing & Availability
(800) 780-8101To Reach a Resident
(909) 793-2271Estimated Pricing
Price Comparison
Brookside Healthcare Center Description
Brookside Healthcare Center is a community that offers nursing care, skilled nursing and rehabilitation and is located in Redlands, California and is part of the Ensign Services network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 7.1 out of 10 making it the 13th highest rated community in the city out of 2 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Redlands
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Redlands
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of the senior living facility have been mixed, with several highlighting the dedication and professionalism of specific staff members, particularly a CNA named Jane, who is frequently mentioned for her exceptional care, responsiveness, and kindness. Many reviews praise the facility for its cleanliness, both inside and out, and the attentiveness of the staff. The therapy program is noted for its effectiveness, and the leadership is commended for being friendly and quick to address any issues.
However, there are significant concerns raised about the facility's handling of patient care, particularly regarding the administration of medication, response times to patient calls, and overall patient supervision. Some reviews express dissatisfaction with the level of therapy provided and the organization of the facility. There are also reports of patients being left unattended for extended periods and not receiving proper medical care, leading to health complications.
Despite these criticisms, there are numerous positive testimonials about the caring nature of the staff, the welcoming environment, and the facility's ability to make residents feel at home. The physical therapy team is specifically lauded for their helpfulness and professionalism. Yet, concerns about understaffing and its impact on patient care and response times are recurrent themes.
In summary, while there are many accounts of positive experiences and commendations for specific staff members, particularly for their compassion and professionalism, there are also serious concerns about certain aspects of patient care and facility management that potential residents and their families may want to consider.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 2
Quality measure rating: 3
Long-term quality measure rating:
5
Short-term quality measure rating:
1
Nursing Home Overview
Participation
date: Jan. 1, 1981
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 97
Total current residents: 93
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: None
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 9
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $658
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-04-26 | 2022-05-09 | D | Construction Deficiencies | Use approved construction type or materials. |
| 2022-04-26 | 2022-05-09 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-04-26 | 2022-05-09 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2022-04-26 | 2022-05-09 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-04-26 | 2022-05-09 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2019-08-01 | 2019-08-22 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-08-01 | 2019-08-22 | D | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2019-08-01 | 2019-08-22 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-08-01 | 2019-08-22 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2019-08-01 | 2019-08-22 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-09-20 | 2018-10-09 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2018-09-20 | 2018-10-09 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2018-09-20 | 2018-10-09 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-09-20 | 2018-10-09 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-06-20 | 2023-07-03 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-04-05 | 2023-04-19 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2023-04-05 | 2023-04-19 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-10-27 | 2022-11-09 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-08-31 | 2022-09-14 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-04-22 | 2022-05-13 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2022-04-22 | 2022-05-13 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-04-22 | 2022-05-13 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-04-22 | 2022-05-13 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2022-04-22 | 2022-05-13 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-04-22 | 2022-05-13 | E | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2022-04-22 | 2022-05-13 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-04-22 | 2022-05-13 | F | Nutrition and Dietary Deficiencies | Dispose of garbage and refuse properly. |
| 2022-04-22 | 2022-05-13 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-04-22 | 2022-05-13 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-04-22 | 2022-05-13 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2022-04-22 | 2022-05-13 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-10-05 | 2021-10-25 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-09-13 | 2021-09-29 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-07-18 | 2019-08-15 | F | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2019-07-18 | 2019-08-15 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-07-18 | 2019-08-15 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-03-11 | 2021-03-29 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-01-20 | 2021-02-23 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-07-02 | 2021-08-09 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-05-12 | 2021-05-25 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-03-08 | 2021-03-28 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-06-25 | 2018-08-08 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2018-06-25 | 2018-08-08 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2018-06-25 | 2018-08-08 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident when there is a significant change in condition |
| 2018-06-25 | 2018-08-08 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2018-06-25 | 2018-08-08 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2018-06-25 | 2018-08-08 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-06-25 | 2018-08-08 | G | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2018-06-25 | 2018-08-08 | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. |
| 2018-06-25 | 2018-08-08 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-09-05 | $6,633 |
| 2022-02-07 | $658 |
What is in the Neighborhood
- The closest city is Redlands which is 1.8 miles away and has a population of 71,035 (large town).
- The average income is $119,100, which is very high compared to other zip codes.
- Weather
- High Temperature: 84
- Low Temperature: 54
- Average Temperature: 68.3
- Day Breakdown: The area gets 42 days of rain and 322 days of sun
- Precipitation: 0.4 inches a year
- The median age is 36.2 years old, high compared to other cities.
- 4.85% of the population are Veterans which is a average percentage of Veterans compared to other cities.
- 12.22% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 7% Asian, 7% Black or African-American, 22% Hispanic or Latino, and 62% White.
- The crime rate is 6.22 per 100 people which is high compared to other cities.
- Violent Crime: 0.91 incidents per 100 people
- Property Crime: 3.82 incidents per 100 people
- Drug-Related Crime: 0.81 incidents per 100 people
- The average life expectancy in zip code is 78.17 years old, which is average compared to other zip codes.
- Air Quality: Good Days 27.0, Moderate Days 121.0, Unhealthy for Sensitive Groups Days 41.0, Unhealthy Days 20.0, Very Unhealthy Days 2.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Stater Bros.
0.3 miles awayGerrard's Market
1.6 miles awayFood 4 Less
1.7 miles awaySprouts Farmers Market
1.7 miles awayWalmart Neighborhood Market
1.8 miles awayTransportation
Esri
1.4 miles awayDowntown Redlands
1.9 miles awayUniversity of Redlands
2.8 miles awayTippecanoe Avenue
3.5 miles awayBus Stations
5170
1.4 miles awayCarnegie
3.7 miles awayBanks
Arrowhead Community Credit Union
1.4 miles awayArrowhead Credit Union
1.5 miles awayUnionBank
1.8 miles awayWells Fargo
1.8 miles awayChase
1.8 miles awayHospitals
Loma Linda University Behavioral Medicine Center
0.3 miles awayRedlands Community Hospital
0.4 miles awayLoma Linda University Surgical Hospital
0.6 miles awayVA Loma Linda Ambulatory Care Center
1.6 miles awayLoma Linda University Medical Center East Campus
2.1 miles awayPharmacies
CVS Pharmacy
1.4 miles awayOutpatient Pharmacy
2.3 miles awayWalgreens
2.8 miles awayDon's Drugs - Good Neighbor Pharmacy
7.3 miles awayYucaipa Valley Pharmacy
7.8 miles awayDentists
Pure Gold
1.6 miles awayLoma Linda Univ Dentistry & Orthodontics
4.5 miles awayBright Now! Dental
8.1 miles awayHappy Teeth Children's Dentistry
8.4 miles awayDr. Scott Parker DDS
9.1 miles awayParks
Brookside Park
0.1 miles awayRedlands
0.4 miles awayHeritage Park
0.5 miles awayLeonard Baily Park
1.0 miles awayPark Lane Community Park
1.0 miles awayPlaces of Worship
Diamond Zen Center
25.2 miles awayShopping
Inland Center
5.6 miles awayCarousel Mall
6.3 miles awayPalm Plaza Moreno Valley
7.3 miles awayMoreno Valley Mall
7.9 miles awayVictoria Gardens
18.8 miles awayCulture
Redlands Footlighters Theatre
0.4 miles awayRedlands Bowl
1.6 miles awayOutdoor Theatre
2.3 miles awayLifehouse Theater
2.6 miles awayGlenn Wallichs Theatre
2.8 miles awayRestaurants
Antons Pizza
0.3 miles awaySuper Sushi
0.3 miles awayOpen Kitchen
0.3 miles awayWatercress Vietnamese Bistro
0.4 miles awayTheron’s Frozen Custard
0.5 miles awayGet exact pricing & check availability
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