Brookshire Healthcare Center

Reviews of Brookshire senior living facility present a mixed picture, highlighting both strengths and challenges. Some reviewers praise the staff for being caring, compassionate, and dedicated, noting that the facility has undergone positive transformations under new management. They mention clean rooms, good food, and a family-like atmosphere among staff and residents. The recent management change to VenzaCare is frequently cited as a turning point towards improvement, with efforts to hire empathetic caregivers and provide exceptional medical care.

However, other reviews express significant concerns, particularly regarding communication and responsiveness. Difficulties in contacting residents, especially over weekends, and slow responses to urgent needs such as urostomy care have been reported. Some reviewers also criticize the quality of food and the facility's handling of medications and resident care, including allegations of neglect and poor wound care.

Despite these criticisms, many employees express pride in their work and the care provided, highlighting improvements in the facility's environment and services. The staff's attitude and the quality of care are frequently mentioned as reasons for recommending Brookshire to others.

Overall, while there are areas of concern that need attention, particularly in communication and some aspects of patient care, there are also many positive testimonials about the staff's dedication and the improvements made under new management. Prospective residents and their families may want to consider these factors and possibly visit the facility to form their own opinions.