Brooklyn Gardens Nursing & Rehabilitation Center

Reviews of the facility present a mixed picture, with some residents and visitors expressing satisfaction with the care and environment, while others raise serious concerns about the quality of care, staff behavior, and facility management.

• Several reviews highlight transportation issues leading to missed doctor's appointments and a lack of communication from the administration.
• Positive comments mention the caring staff, great rehabilitation services, and a clean, professional environment. Some residents and their families have had good experiences, noting attentive nursing staff, effective rehab departments, and a variety of activities and dietary options.
• Negative experiences include unresponsive staff, especially on weekends, issues with medication management, and inadequate staffing levels. Some reviews mention rude nursing aides, poor patient care, and a lack of cleanliness, including pest infestations.
• Concerns about the facility's management and infrastructure were also noted, including the sale of parking lot land leading to noise disturbances and the impact on local wildlife.
• Some reviews express a desire to remove their loved ones from the facility due to perceived negligence and unprofessional behavior from staff, including security and patient relations personnel.
• A few reviews, however, commend the facility for its modern registration process, recently renovated spaces, and the organization of events for residents and their families.

Overall, while there are instances of positive feedback regarding care and staff dedication, significant concerns about the facility's management, staff behavior, and the overall quality of care dominate the reviews.