Brookline Rehabilitation And Skilled Nursing At Juniper Village

Positive Reviews:

• Guests have praised the facility for its excellent staff, great food, and effective rehabilitation services. Many have noted the constant care and attention provided by the staff.
• Some reviewers have highlighted the clean environment and the absence of unpleasant odors, which is often a concern in such facilities.
• There are mentions of a variety of activities available for residents, including a pool, game room, and a small library, contributing to a positive living experience.
• Several reviewers, including those who have completed observation hours or internships at the facility, commend the staff's willingness to help and the overall friendly atmosphere.
• Family members of residents have recommended the facility for the care of their loved ones, citing satisfaction with the services provided.

Negative Reviews:

• Concerns have been raised about the ethics of the facility, with allegations of staff being encouraged to write positive reviews, potentially skewing the overall perception of the care provided.
• Some reviews criticize the level of care, particularly in the skilled nursing/rehab section, mentioning understaffing and a lack of attention to residents' needs.
• There are complaints about the quality of food, especially for residents with specific dietary needs, such as those with celiac disease.
• A particularly distressing account mentions a resident's health deteriorating under the facility's care, leading to a fatal outcome, raising serious concerns about the quality of medical attention and responsiveness to residents' health issues.
• Other criticisms include the treatment of residents, with one review comparing it unfavorably to being treated like inmates, and concerns about the hiring quality of the staff, particularly noting instances of rudeness and disrespect towards residents.