Brookhurst Facility

Summary of Reviews for Ashley Manor Brookhurst:

• Opinions on the facility and its administration are deeply divided, with some praising the care and environment, and others expressing serious concerns.
• Several reviewers commend the staff and administrator for their dedication, care, and the positive changes observed, highlighting a family-like atmosphere and personalized attention.
• Positive experiences include attention to residents' needs, clean facilities, and special efforts by staff to enhance the living experience, such as personal spending on amenities and organizing activities.
• Contrastingly, there are alarming accusations of neglect, including inadequate personal care, unattended health issues, and inappropriate handling of a resident's belongings post-mortem.
• One review specifically accuses the facility of regulatory violations, including unsafe medical practices, while another counters this claim with a personal testament to the facility's care quality and management.
• Family members of residents have shared both heartwarming stories of their loved ones being well-cared for and distressing accounts of perceived neglect and insensitivity.
• There's a notable discrepancy in experiences related to the administration's effectiveness and approachability, with some finding the leadership to be exceptional and others describing it as problematic.

Overall, the reviews present a mixed picture, suggesting that experiences at Ashley Manor Brookhurst can vary significantly. Prospective residents and their families might consider these varied perspectives and possibly visit the facility for a firsthand assessment.