📞 Call for pricing and availability: (800) 780-8101
Brooke Haven Healthcare
1410 North Kentucky Avenue, West Plains, MO 65775
For Pricing & Availability
(800) 780-8101To Reach a Resident
(417) 256-7975Estimated Pricing
Price Comparison
Brooke Haven Healthcare Description
Brooke Haven Healthcare is a community that offers nursing care, skilled nursing and rehabilitation and is located in the town of West Plains, Missouri. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 6.9 out of 10 making it the 4th highest rated community in the city out of 4 communities. See more information on reviews.
The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in West Plains
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in West Plains
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Clean facility with professional, helpful, and polite staff. Residents enjoy the food and personal care.
- Many reviewers note the friendly staff and happy residents, highlighting the caring environment.
- Some visitors and residents commend the facility for its cleanliness, professional and kind setting, and the great care provided by nurses.
- One reviewer, who spent 20 days in care and rehab, praised the facility for exceptional care, cleanliness, and good food, recommending it highly for care and rehab services.
Negative Reviews:
- Several reviews describe negative experiences, including lack of proper hygiene care for residents, with one mentioning a resident not being bathed for weeks.
- There are reports of poor management and staff behavior, including an incident where a resident was left unattended after a fall, resulting in injuries.
- Concerns about the administration's lack of interest in residents' welfare and allegations of mismanagement of medications and legal advice to declare a resident incapacitated.
- Complaints about the facility's handling of serious incidents, including a COVID-19 related death, and issues with reimbursement and communication.
Mixed Reviews:
- Some reviews simply state the presence of family members in the facility without further comment.
- A minor complaint about the quality of the food, specifically mentioning watery apple sauce.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 5
Staffing rating: 3
Quality measure rating: 2
Long-term quality measure rating:
1
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Oct. 2, 1989
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 120
Total current residents: 67
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 3
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $650
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2020-03-09 | 2020-04-17 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-02-22 | $650 |
What is in the Neighborhood
- The closest city is West Plains which is 1.5 miles away and has a population of 12,285 (small town).
- The average income is $55,734, which is average compared to other zip codes.
- Weather
- High Temperature: 80
- Low Temperature: 36
- Average Temperature: 59.3
- Day Breakdown: The area gets 159 days of rain, 15 days of snow and 189 days of sun
- Precipitation: 2.7 inches a year
- The crime rate is 7.93 per 100 people which is very high compared to other cities.
- Violent Crime: 2.28 incidents per 100 people
- Property Crime: 4.46 incidents per 100 people
- Drug-Related Crime: 0.64 incidents per 100 people
- The average life expectancy in zip code is 75.64 years old, which is very low compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Aldi
0.2 miles awayAid Hardware Antiques
1.6 miles awayWalmart Supercenter
1.8 miles awayApple Market
20.2 miles awayWalmart
24.1 miles awayNone Found
None Found
Banks
West Plains Bank and Trust
0.2 miles awayLandmark Bank
1.2 miles awayWest Plains Bank & Trust
1.3 miles awaySouthern Bank
1.4 miles awayWest Plains Bank - Main Bank
1.5 miles awayHospitals
Ozarks Medical Center
0.1 miles awayMercy Saint Francis Hospital
20.2 miles awayPharmacies
Walgreens
1.7 miles awayNone Found
Parks
Lofton Park
0.2 miles awayGeorgia White Walking Park
0.6 miles awayButler Children's Park
0.8 miles awayHeselton Park
0.8 miles awayPeople's Park
0.9 miles awayNone Found
Shopping
South Ridge Plaza
2.9 miles awayCulture
Avenue Theatre
1.4 miles awayRestaurants
Bootlegger's BBQ
0.0 miles awayChen's Garden
0.1 miles awayPizza Hut
0.2 miles awayDiamond Head Chinese Buffet
0.3 miles awayJimmies Walleye & Catfish
0.7 miles awayGet exact pricing & check availability
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Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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