Brookdale Winter Haven (Memory Care)

A beautiful campus with tenured team members who are happy and truly care about their residents. It was bright, clean, and the residents were all engaged.

Brookdale Winter Haven was a very nice facility and I liked it. It's on the expensive side. The apartments were good, they were bright and cheery, and they all had windows. Their facilities looked good.

Brookdale Winter Haven was a nice place. It was clean and nicely laid out. The people we talked with were nice. It seemed to have pretty much what we were looking for. They had a good activities list including bingo. It's a place I wouldn't mind putting my loved one.

After touring other Memory Care facilities, Brookdale was found to offer a more home-like atmosphere with top-notch food quality.

Brookdale Winter Haven is highly recommended as an assisted living residence. Administration and staff are friendly and supportive. Residents enjoy their home at Brookdale and families are always pleased with the care their loved ones receive.

Brookdale Winter Haven seems a nice place that provides everything needed, but it was a little overpriced. The staff was very nice, personable, and informative. The facility was clean, which is very important. The rooms were very suitable for one person or even for a couple.

Brookdale Winter Haven was beautiful. It had wide, wide hallways. It was bright, cheerful, clean, and immaculate. It's a little bit pricey. The experience was very good. The dining area had a lot of windows, and it was bright and cheery.

Some reviews expressed concerns about the care and attention to residents, mentioning that improvements could be made in social activities and staff training, especially during weekends.

There was an unfortunate situation where a refund was not issued for a resident who became too ill to move in, leading to dissatisfaction with the facility's response.